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  1. #1
    Join Date
    Jun 2012
    Posts
    18

    Question Xara Designer Pro 16 unable to use the contact page in template

    Hi Folks

    I'm using Designer pro 16 and template 73.

    I'm trying to get the contact page to work, the site is working but the contact page is not.
    I have changes the setting in the place holder as per the instructions but every test just delivers me the "Your message was not sent"
    It has been uploaded to the site and we have php running.

    any help would be gratefully received. Thanks Ian

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  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    36,516

    Default Re: Xara Designer Pro 16 unable to use the contact page in template

    I don't see a template 73. Does it have a name?
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  3. #3
    Join Date
    Mar 2009
    Posts
    3,270

    Default Re: Xara Designer Pro 16 unable to use the contact page in template

    You are probably using a template from Xara Templates. Best to contact them.

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    9,325

    Default Re: Xara Designer Pro 16 unable to use the contact page in template

    It is a XaraTemplates.com template and I have used his approach for email forms successfully with my provider.
    SETTINGS

    Open this placeholder “HTML code (body)” and edit the email address in second line: value="your@email.com"
    (Edit the email address in all forms in all variants)

    This contact form works only on a server with php. (99.9% servers)

    The email address should be from the domain that is hosted on this server.
    (Some servers allow different domains)
    Have you changed the Placeholder as per the above instructions on all Variants?
    Can you upload your changed code here?

    Acorn
    Acorn - My currently active Xara software: occasionally serviced XDPX, purposely unserviced XDPX12 & XDPX11 (32/64-bit), unserviced XWD Premium 15 & 12, XPGD10, X3D7 and lots of 'permanently-owned' licences back through time (to CC's Artworks)

  5. #5
    Join Date
    Jun 2012
    Posts
    18

    Default Re: Xara Designer Pro 16 unable to use the contact page in template

    Hi Acorn,

    I have not used the email from the domain, I will change that and try again and let you know the result just as soon as I can get back home from working away.

    Let you all know the results.

  6. #6
    Join Date
    Jun 2012
    Posts
    18

    Default Re: Xara Designer Pro 16 unable to use the contact page in template

    Quote Originally Posted by Acorn View Post
    It is a XaraTemplates.com template and I have used his approach for email forms successfully with my provider.

    Have you changed the Placeholder as per the above instructions on all Variants?
    Can you upload your changed code here?

    Acorn
    Acorn this is the code: the site is www.my-wonderful-wedding.com

    <form id="contact-form" action="index_htm_files/send_form.php" method="post">
    <input type="hidden" name="recipient" value="jane.gower@my-wonderful-wedding.com">
    <input type="hidden" name="inhtml" value="yes">
    <div class="contact-row">
    <div style="float: left; width: 34%;">
    <label class="contact-label">Name</label></br>
    <input class="contact-input" style="width: 300px;" name="name"><br>
    </div>
    <div style="float: left; width: 33%;">
    <label class="contact-label">Email</label><br>
    <input class="contact-input" style="width: 290px;" name="email"><br>
    </div>
    <div style="float: right; width: 33%;">
    <label class="contact-label">Subject</label></br>
    <input class="contact-input" style="width: 305px;" name="subject"><br>
    </div>
    </div>
    <div class="contact-row">
    <label class="contact-label">Message</label><br>
    <textarea cols="173" rows="10" name="message"></textarea><br>
    </div>
    <input id="contact-submit" type="image" src="index_htm_files/submit.png" alt="Send" />
    </form>


    Thanks for looking.

    Ian

  7. #7
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    9,325

    Exclamation Re: Xara Designer Pro 16 unable to use the contact page in template

    Ian, thank you for the detail.
    It all seems good.
    In http://my-wonderful-wedding.com/inde...s/xr_files.txt, all the right files are in place.

    I have tried one email from the Main Contact page and got an error.
    i deleted the two Variant forms and tried again. Another error.
    I tried form the smallest Variant with another error.

    Everything looks in place so I can only hazard that you need to check with your provider that PHP is enabled and supported.

    Sorry, not much help.

    Acorn
    Acorn - My currently active Xara software: occasionally serviced XDPX, purposely unserviced XDPX12 & XDPX11 (32/64-bit), unserviced XWD Premium 15 & 12, XPGD10, X3D7 and lots of 'permanently-owned' licences back through time (to CC's Artworks)

  8. #8
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    36,516

    Default Re: Xara Designer Pro 16 unable to use the contact page in template

    I've requested someone from Xara have a look at this thread and offer suggestions if appropriate.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






 

 

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