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  1. #1
    Join Date
    Apr 2019
    Posts
    6

    Question SEO: "Viewport Not Set" Error with Google

    Sometimes Google will send me notifications that my website has a "Viewport not set" error. However, I use Xara Web Designer Premium 15, and I can see in the code that it is set as
    Code:
     <meta name="viewport" content="width=device-width, initial-scale=1">
    It appears well on mobile devices, and when I look in my Google Console, everything appears fine for the most part. This is an actual message from Google that I get via e-mail (and sometimes in Search Console it will show as an error for a day even though that code is always present). Can anyone tell me if I need to do something to stop getting this search engine error?

    Thanks!

  2. #2
    Join Date
    May 2002
    Location
    Canada
    Posts
    3,338

    Default Re: SEO: "Viewport Not Set" Error with Google

    I wonder if this has to do with the pain in the iphone and ipad that I have been having. See the link.
    https://www.talkgraphics.com/showthr...ghlight=iphone

  3. #3
    Join Date
    Apr 2019
    Posts
    6

    Default Re: SEO: "Viewport Not Set" Error with Google

    Please reply, Someone. I am still having this exact issue with Google.

  4. #4
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,895

    Default Re: SEO: "Viewport Not Set" Error with Google

    Hi Cookie,

    You posted your original question six month ago. Within 36 hours Behzad replied with a link to a fairly long thread re this possible connection. Until now you've not responded. Have you followed Behzad's link?
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  5. #5
    Join Date
    Apr 2019
    Posts
    6

    Default Re: SEO: "Viewport Not Set" Error with Google

    I appreciated the reply and did read that long thread, but nothing seemed to apply to the issue I am having. This is not an Apple issue. My viewport is not set to a fixed width. Per the code I shared initially, my viewport is responsive and set to device-width. However, Google still sends me notifications stating my viewport is not set. Does anyone else have this issue? How can it be solved, please?




    Quote Originally Posted by Egg Bramhill View Post
    Hi Cookie,

    You posted your original question six month ago. Within 36 hours Behzad replied with a link to a fairly long thread re this possible connection. Until now you've not responded. Have you followed Behzad's link?

  6. #6
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,895

    Default Re: SEO: "Viewport Not Set" Error with Google

    Hi CM, I was just pointing out the link. As for your particular issue Xara is an Adaptive website generator NOT a Responsive website generator so possibly this is causing the Google error.

    Is this a big issue for you or just a niggly pia? Is your site an international corporate one or just a local business/service provider? Does your site rank in the first page of an expected search term? If so I'd say it's no big issue. If not perhaps you could say why this issue is a real problem effecting your sites SEO rather than just an 'error' reported by Google which you can spend far to many hours chasing down to no real effect.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  7. #7
    Join Date
    Apr 2019
    Posts
    6

    Default Re: SEO: "Viewport Not Set" Error with Google

    I appreciate you pointing out the link. It does seem to be a real problem. I have a few websites, and it does seem to have an effect on at least two of them, maybe all, in search engine rankings.

    If anyone knows why I am getting this error when I do have a viewport set, please let me know why and what Xara or I can do about it. Thanks.

  8. #8
    Join Date
    Apr 2015
    Location
    Petrolia, Ontario, Canada
    Posts
    70

    Default Re: SEO: "Viewport Not Set" Error with Google

    This does appear to be a very annoying situation for several Xara users, including me, and I've spent a lot of unprofitable hours trying to satisfy Google. Google has been experimenting with new mobile site requirements and I have received numerous such "errors" associated with several of my websites. Most commonly reported are: "Text too small to read", "Clickable elements too close together", and "Viewport not set to "device-width"".
    I've been updating my sites, ensuring that for mobile variants I've employed font sizes of no less than 16px - a suggestion by Google for sites rendered on mobile devices. When doing so, I also ensure that any menus I've employed also use 16px or larger fonts. Then, for menus, I check that I have at least a 2px spacing between buttons and at least 16px font size in the navigation bar properties / pop-up menu style. When I've taken care of these settings and verified them with Google Webmaster Tools, the "Viewport not set" error goes away as well.
    I haven't been able to determine if my sites' ranking improves afterwards, but I'm not bugged with these errors anymore. Hope this helps.

  9. #9
    Join Date
    May 2002
    Location
    Canada
    Posts
    3,338

    Default Re: SEO: "Viewport Not Set" Error with Google

    STS good to know. Thanks.

  10. #10
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: SEO: "Viewport Not Set" Error with Google

    Quote Originally Posted by STS View Post
    This does appear to be a very annoying situation for several Xara users, including me, and I've spent a lot of unprofitable hours trying to satisfy Google. Google has been experimenting with new mobile site requirements and I have received numerous such "errors" associated with several of my websites. Most commonly reported are: "Text too small to read", "Clickable elements too close together", and "Viewport not set to "device-width"".
    I've been updating my sites, ensuring that for mobile variants I've employed font sizes of no less than 16px - a suggestion by Google for sites rendered on mobile devices. When doing so, I also ensure that any menus I've employed also use 16px or larger fonts. Then, for menus, I check that I have at least a 2px spacing between buttons and at least 16px font size in the navigation bar properties / pop-up menu style. When I've taken care of these settings and verified them with Google Webmaster Tools, the "Viewport not set" error goes away as well.
    I haven't been able to determine if my sites' ranking improves afterwards, but I'm not bugged with these errors anymore. Hope this helps.
    This seems therefore to be a Dear xara request to sort out its Navbar delivery.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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