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  1. #1
    Join Date
    May 2009
    Location
    Ohio, USA
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    46

    Default Web Designer 5 and Matterport 3D tours

    Web Designer 5. Website is mheinc.com. I just uploaded 3 Matterport 3D tours yesterday using a placeholder. However, I can view the tours in all browsers except Internet Explorer. There is something in the code that is telling Explorer not to open the tour. Anyone have any ideas on a fix? Most of our customers still use Internet Explorer. Thank you!!!

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    9,238

    Default Re: Web Designer 5 and Matterport 3D tours

    You might make sense of https://stackoverflow.com/questions/...ent-ie-edge-do, first answer.

    As to how you could force under IE11 is another matter.

    Acorn
    Acorn - My currently active Xara software: occasionally serviced XDPX, purposely unserviced XDPX12 & XDPX11 (32/64-bit), unserviced XWD Premium 15 & 12, XPGD10, X3D7 and lots of 'permanently-owned' licences back through time (to CC's Artworks)

  3. #3
    Join Date
    May 2009
    Location
    Ohio, USA
    Posts
    46

    Default Re: Web Designer 5 and Matterport 3D tours

    Thanks for the quick response Acorn. I've been using Web Designer 5 since 2009. I wonder if I update to a new version, would the IE issue be solved? Also, will my current website open and be editable in a newer version? Thanks for your help!

    Mcspade

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    9,238

    Default Re: Web Designer 5 and Matterport 3D tours

    Quote Originally Posted by mcspade View Post
    Thanks for the quick response Acorn. I've been using Web Designer 5 since 2009. I wonder if I update to a new version, would the IE issue be solved? Also, will my current website open and be editable in a newer version? Thanks for your help!
    Mcspade
    Mcspade, the problem wouldn't go away as the META code is part of the IFRAME that the viewer is generating; it is not a Xara feature.

    For your website, do you have the .XAR or .WEB design file for editing.
    If so download a trial of the latest version and it should load without any difficulty. Xara has usually been very good around compatibility aspects.

    Acorn
    Acorn - My currently active Xara software: occasionally serviced XDPX, purposely unserviced XDPX12 & XDPX11 (32/64-bit), unserviced XWD Premium 15 & 12, XPGD10, X3D7 and lots of 'permanently-owned' licences back through time (to CC's Artworks)

  5. #5
    Join Date
    May 2009
    Location
    Ohio, USA
    Posts
    46

    Default Re: Web Designer 5 and Matterport 3D tours

    Quote Originally Posted by Acorn View Post
    Mcspade, the problem wouldn't go away as the META code is part of the IFRAME that the viewer is generating; it is not a Xara feature.

    For your website, do you have the .XAR or .WEB design file for editing.
    If so download a trial of the latest version and it should load without any difficulty. Xara has usually been very good around compatibility aspects.

    Acorn
    I updated to Web Designer Premium and all of my issues are solved. Thanks Acorn!

    Mcspade

 

 

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