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  1. #1
    Join Date
    Jan 2014
    Location
    Winschoten, the Netherlands
    Posts
    103

    Default Re: smart photo grid in the cloud

    The client needs to pay 67 euros a year to be able to edit his website. the free cloud doesn't allow this anymore so they need the premium version.
    Free only allows for documents you created yourself. Ergo the waste of money.

    ofcourse I know the cloud is not a desktop thing, but on my big screen I know for sure I'm not clicking something I'm not supposed to. On the tablet things are so small and slow.....you never know what may happen.

    For the money they have to rake out, I can expect my clients to at least be able to switch a photo around. That to mee seems totally reasonable.

    worst part is....when it was free....it all worked fine

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,901

    Default Re: smart photo grid in the cloud

    Quote Originally Posted by Spitsoor View Post
    The client needs to pay 67 euros a year to be able to edit his website. the free cloud doesn't allow this anymore so they need the premium version.
    Free only allows for documents you created yourself. Ergo the waste of money.

    ofcourse I know the cloud is not a desktop thing, but on my big screen I know for sure I'm not clicking something I'm not supposed to. On the tablet things are so small and slow.....you never know what may happen.

    For the money they have to rake out, I can expect my clients to at least be able to switch a photo around. That to mee seems totally reasonable.

    worst part is....when it was free....it all worked fine
    Then we definitely need a test page as my version works in XC where I can select an image in a grid and change it.

    For €67, I would be calling on Xara to sort it out next.

    I assume the grid isn't locked?

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    Jan 2014
    Location
    Winschoten, the Netherlands
    Posts
    103

    Default Re: smart photo grid in the cloud

    nope, no locks, no restrictions, nothing.
    When I try to load a grid in the cloud itself, as soon as I try to resize or move it, the program freezes, needing to refresh and after that, that grid also is not responding to anything.

    So....I will be having to contact them I'm afraid..... Was hoping it was something easy I could do to fix it.Click image for larger version. 

Name:	ss xara cloud refresh.jpg 
Views:	193 
Size:	49.6 KB 
ID:	123136

    Attachment shows the window that keeps popping up whenever I try to do almost anything

    Thanks for thinking with me anyways

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,901

    Default Re: smart photo grid in the cloud

    Quote Originally Posted by Spitsoor View Post
    nope, no locks, no restrictions, nothing.
    When I try to load a grid in the cloud itself, as soon as I try to resize or move it, the program freezes, needing to refresh and after that, that grid also is not responding to anything.

    So....I will be having to contact them I'm afraid..... Was hoping it was something easy I could do to fix it.Click image for larger version. 

Name:	ss xara cloud refresh.jpg 
Views:	193 
Size:	49.6 KB 
ID:	123136
    Attachment shows the window that keeps popping up whenever I try to do almost anything
    Thanks for thinking with me anyways
    Very frustrating for you. I have never had this pop-up.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Jan 2014
    Location
    Winschoten, the Netherlands
    Posts
    103

    Default Re: smart photo grid in the cloud

    I sent them the .xar file, they are gonna have a look tomorrow.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,901

    Default Re: smart photo grid in the cloud

    Quote Originally Posted by Spitsoor View Post
    I sent them the .xar file, they are gonna have a look tomorrow.
    I hope it gets resolved for you.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  7. #7
    Join Date
    Jan 2014
    Location
    Winschoten, the Netherlands
    Posts
    103

    Default Re: smart photo grid in the cloud

    thnx..... Rob is looking at it, but can't figure it out just yet....

 

 

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