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  1. #1
    Join Date
    Jan 2019
    Posts
    1

    Default install error, help

    For some reason my install folder got corrupted.

    But no matter what I try I keep getting the error code -59 saying that my folder is damaged.

    Even after a fresh install.

    Has anyone got a solution for this?

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    35,820

    Default Re: install error, help

    See if this works. Go to the Xara program folder for your product, usually C: Program File (64bit) or C: Program Files (x86) and find the .exe file (for Designer Pro the file is DesignerPro.exe, right click and select Run as Administrator. This either will or will not work.

    Another thing you can try, and make sure you have your Product Key handy. Uninstall the program then delete the program folder. Reboot your computer and reinstall again. Sometimes there is a corrupted file that remains in the program folder and doing a clean install can help.

    If this still does not work then please file a support request with Xara. https://support.xara.com/
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  3. #3
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    843

    Default Re: install error, help

    Hi Hinchewortu,

    Can you let me know what version of Xara you are trying to install?

    Many thanks
    Rob

 

 

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