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Thread: Bah Humbug!

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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Thumbs down Bah Humbug!

    Dear Xara...

    Can you explain to the simpler of your Customers (me) why http://www.xara.com/templates/happy-holidays/ is available for use through Xara Cloud and, by association, to the Desktop application users, yet you fail to update the Online Content Catalogue (OCC) with them?

    If I use the OCC and search "Christmas", everything returned is Pixabay.
    If the OCC is that onerous to update, will you please revert to uploading your content directly into the Local Designs gallery.

    Yet another paying Customer has been sideswiped by the notification failure of the update from v12 to v15 (and probably from v15 to v16 for others) as well as the obscure notice, by implication, that the OCC is removed from use after expiry of the Update service. People just do not fully understand your self-defeating approach to retaining loyal customers. [https://www.talkgraphics.com/showthr...atalogue-quot]

    Why not spread a bit of Xmas Cheer?

    Acorn
    Last edited by Acorn; 30 November 2018 at 04:24 PM.
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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