Bah Humbug!

[Acorn]

Dear Xara...

Can you explain to the simpler of your Customers (me) why http://www.xara.com/templates/happy-holidays/ is available for use through Xara Cloud and, by association, to the Desktop application users, yet you fail to update the Online Content Catalogue (OCC) with them?

If I use the OCC and search "Christmas", everything returned is Pixabay.
If the OCC is that onerous to update, will you please revert to uploading your content directly into the Local Designs gallery.

Yet another paying Customer has been sideswiped by the notification failure of the update from v12 to v15 (and probably from v15 to v16 for others) as well as the obscure notice, by implication, that the OCC is removed from use after expiry of the Update service. People just do not fully understand your self-defeating approach to retaining loyal customers. [https://www.talkgraphics.com/showthr...atalogue-quot]

Why not spread a bit of Xmas Cheer?

Acorn

[browj2]

+1

[Boy]

Dear Xara...

Can you explain to the simpler of your Customers (me) why http://www.xara.com/templates/happy-holidays/ is available for use through Xara Cloud and, by association, to the Desktop application users, yet you fail to update the Online Content Catalogue (OCC) with them?

If I use the OCC and search "Christmas", everything returned is Pixabay.
If the OCC is that onerous to update, will you please revert to uploading your content directly into the Local Designs gallery.

Yet another paying Customer has been sideswiped by the notification failure of the update from v12 to v15 (and probably from v15 to v16 for others) as well as the obscure notice, by implication, that the OCC is removed from use after expiry of the Update service. People just do not fully understand your self-defeating approach to retaining loyal customers. [https://www.talkgraphics.com/showthr...atalogue-quot]

Why not spread a bit of Xmas Cheer?

Acorn

+1

[Marco D]

100% with you!

[Rob-Xar]

You can always make a free account and download the templates to use in any of the desktop versions.

Thanks
Rob

[Acorn]

You can always make a free account and download the templates to use in any of the desktop versions.

Rob, if someone chose to download all the Christmas cheer templates and then zipped then and presented on TG or hosted them elsewhere, would that be all right?
Obviously only users of the Xara Desktop applications would benefit and Xara Cloud users need not bother.

Acorn

[Rob-Xar]

I had a quick chat with Kate and unfortunately she's not happy with content being zipped up and posted on TG.

I can't really add anymore. I don't know why they don't add it to the CC, I've this passed it on to the relevant parties.