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  1. #11
    Join Date
    Aug 2008
    Location
    Canton, GA
    Posts
    666

    Default Re: Can't insert anything from pixabay

    Egg,the link was a bad copy paste. That link is too old anyway and has expired as it seems they are ge erated rather than literal. Anyway, the latter posted li k is of a Chem set and loads for me in a browser, which is how I know i am not just blocking the URL, but it fails and produces the error when trying to load it via the Xara program ui.

  2. #12
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    830

    Default Re: Can't insert anything from pixabay

    The error hrState=800c0008 directly translates from the error code list as "The download has failed (the connection was interrupted)." (this list is from the IE API)

    Unfortunately it's somewhat generic and could mean anything from something blocking the connection to mis-configured IE settings.

    I would suggest firstly closing Xara if it is open and ensuring IE is up to date, then possibly reset back to default settings (Start > Control Panel > Internet Options > Advanced > Reset).

    Try downloading again, if it still fails, try booting in safe mode with networking (instructions below). Try again there, that would very quickly tell us if it's a problem with a service or another program running whilst it's booted normally or whether the problem is external to your PC (such as a firewall in a router):

    https://support.microsoft.com/en-gb/...c-in-safe-mode

    Please let me know if you get stuck at the above.

    Thanks
    Rob

  3. #13
    Join Date
    Aug 2008
    Location
    Canton, GA
    Posts
    666

    Default Re: Can't insert anything from pixabay

    Rob, Thank you for your reply. Apparently it was the "reset of Internet Explorer". I did a full, reset everything on it. I don't even use IE. In fact, for quite some time within this particular Windows 10 build, I had taken it out of the installed options as an installed Windows feature. The settings I had in there are stock, as I don't even have a shortcut to launch it because I use it so infrequently.

    Shame that the Xara application is still tied so tightly to it.

    End of the story. My issue is fixed. Great that two Xara responses in the non-official support channel fixed the problem in a matter of two days when Magix was unable to even come up with a suggestion like this in two months.

    Thanks again!

  4. #14
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    18,456

    Default Re: Can't insert anything from pixabay

    Great to hear you've sorted it Slavelle!
    Egg

    Intel i7 - 4790K Quad Core + 16GB Ram + 232 GB SSD
    Xara Designer Pro X 16

  5. #15
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    830

    Default Re: Can't insert anything from pixabay

    The IE API get's a lot of hate but does actually work well for the vast majority of cases and has a lot of support. It'd probably would be a lot more buggy if we wrote something ourselves.

  6. #16
    Join Date
    Aug 2008
    Location
    Canton, GA
    Posts
    666

    Default Re: Can't insert anything from pixabay

    So now it is just curiosity. I wonder which setting was jacked up! Maybe one of the tls changes? I will never know, UT as the owner of an it support company, it is always difficult to accept the o e button fixes.

    Anyway, for Google, here is some food: Xara pixabay download does not work clear internet explorer settings. Not just the cache and cookies. Reset ie settings.

 

 

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