Quote Originally Posted by joicol View Post
Assisting? You mean referring to the help files ?
Starting with a review of the Help files for these topics would give us a common language and understanding. At present, if you don't know what the application is doing or why and we don't know what you are picking as options, we are never going to explain what you need to do to get on.

I refer to the Help files all the time and usually remark, "I didn't know that."
As I have a good memory and have been in the IT business for 30 years, I can usually work out a solution that I am happy to share for the general community.

You are getting a very good offer. In return we want your understanding and ultimately assistance back into TalkGraphics for others less knowledgeable.

Acorn