DP X 365 Can't start - says too many activations - BUT

[onlye]

So support at Magix did address this for me by de-activating my devices. Now I can't use the Content Catalag and can't figure out how to re-activate. Magix support SUCKS

[handrawn]

do you by any chance have a previous installation of designer 365 - say ver 12 as well as ver 15 installed?

if so try uninstalling the first one and see if it fixes the problem..

only dead reckoning here, I don't use the OCC

I'm assuming here that the program itself is now activated, right? - or you couldn't open it....

[handrawn]

following on from what I just said, I have version 12 installed the licence expired at 12.6; I have just bought a ver 15 licence [courtesy of HUmblebundle else I would never have bothered, but that way I can make on the deal]

I have your problem on ver 15; unless I uninstall ver 12 which cannot access the content anyway as the licence is expired

I am thinking maybe only one ver of 365 can access the pixelbay stuff on a given device and ver 15 fails to automatically take over from the lapsed ver 12 ? - maybe acorn will know more about this, he's more of an expert...

[RKissane]

I have Pro Ver15, Ver 12 and ver 11. I can access the catalog without any problem in both 15 and 12.

Ray

[handrawn]

I'll see what happens when I reinstall ver 12

never had an issue that I know of with 11 [used it's catalogue maybe once a year...]