DP X 365 Can't start - says too many activations - BUT

**onlye** · 18 September 2018, 06:51 PM

Trying to start Designer Pro and a window pops up to login to check adtivations and deactivate a pc. Problem is I am running it on a PC on the activated list. Ran fine last night. Today an error. THIS IS SO FRUSTRATING. If I deactivate it on this laptop then it appears I have to wait 30 days to activated it back on this laptop.

**handrawn** · 18 September 2018, 07:14 PM

hi

since the change to magix account for activation I have had to do this several times - at no time did I get caught by the '30 day rule' even when it was only a matter of days between, but I cannot guarantee that you won't of course...

it settled down after a while.. I think in my case it was an image restore that triggered it...

**onlye** · 18 September 2018, 07:17 PM

Originally Posted by handrawn

hi

since the change to magix account for activation I have had to do this several times - at no time did I get caught by the '30 day rule' even when it was only a matter of days between, but I cannot guarantee that you won't of course...

it settled down after a while.. I think in my case it was an image restore that triggered it...

So, do i deactivate the device that is currently activated and then reactivate on the same device?

thanks.

**handrawn** · 18 September 2018, 07:23 PM

this what I did - I closed the program - I went to the account and deactivated the program on the device - I then re-started the program and activated it when prompted

**onlye** · 22 September 2018, 03:08 PM

Originally Posted by handrawn

this what I did - I closed the program - I went to the account and deactivated the program on the device - I then re-started the program and activated it when prompted

Well handrawn, your advice was excellent. Working now. AND Magix support did respond after several days that it is Windows fault and do the same thing. Xara and Magix support are just awful.