Let Xara know your opinion of their Update Service feature.
Let Xara know your opinion of their Update Service feature.
Last edited by Egg Bramhill; 12 September 2018 at 04:04 AM.
Egg
Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host
It stinks!!
Intel i7-2600 processor 3.4GH, Windows 10 64Bit, 12GB Memory, Geforce 960 2Gb graphics card
I think, thanks to posts from Acorn and Kate I understand the update service now
I am not happy with it - I am not happy with it because of the OCC which can change without notice and therefore screw up ongoing maintenance - I am not happy with the regression on a new computer for same reason
In fact I am not happy with the program itself now - once I used most of it.. now since I don't use the web-stuff and I don't use the OCC [see above] it does start to look like poor value for money.. but there you go... plus ça change
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Nothing lasts forever...
We know how you feel about the update service, there's no need for a poll as A) this is beyond our control and B) This subject has been overdone now.
If you feel that strongly, you can let Magix know directly at https://support2.magix.com/customer/en . If the subject comes up we let them know our thoughts on the update service too.
Thanks
Rob
R_o_n _a_l _d __C. __D_u_k_e
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Xara Designer Pro X 16, Xara 3D7 Web Designer
Hey Ron,
You can send it to either sales or technical support (or really any queue, they'll forward it to the correct one). They have meetings regularly where they discuss commonly reported issues so it would be brought up and passed to the higher up management about something customers are complaining about regularly.
Thanks
Rob
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