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View Poll Results: Are you happy with Xaras Update Sevice Option and do you Understand it??

Voters
27. You may not vote on this poll
  • Totally Happy

    0 0%
  • Moderately Happy

    1 3.70%
  • Indifferent

    2 7.41%
  • Moderately Displeased

    4 14.81%
  • Totally Displeased

    20 74.07%
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Results 21 to 30 of 32
  1. #21
    Join Date
    Jul 2010
    Location
    England
    Posts
    428

    Default Re: Update Service Poll

    Thanks Acorn, I actually did it from memory quite late last night, so I’m not surprised. Me old noggin isn’t as good as it used to be at retaining things. I’ll amend it later, if anyone else comments.
    Jono (Xara Photo & Graphic Designer 16.0.0.55306, Renewal due: 04 June 2019)

  2. #22
    Join Date
    Jul 2010
    Location
    England
    Posts
    428

    Default Re: Update Service Poll

    Here's an updated version of my take on the Update Service, incorporating Acorns important point about losing access to unused/non-downloaded Content Catalogue content.

    Click image for larger version. 

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    Jono (Xara Photo & Graphic Designer 16.0.0.55306, Renewal due: 04 June 2019)

  3. #23
    Join Date
    May 2002
    Location
    Canada
    Posts
    1,768

    Default Re: Update Service Poll

    Rob is magix marketing Xara or they are Managing Xara?

  4. #24
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    18,408

    Default Re: Update Service Poll

    So what have we got at present. From a poll of 21 TG members:

    76% are Totally Displeased
    19% are Moderately Displeased
    5% are Indifferent
    Nobody is Moderately Happy or Totally Happy.

    I've no idea of the current user base of Xara software is. Here we can only judge from TG contributors, however disproportionate. 95% of users in TG are unhappy with the current update service and / or don't understand it.
    Egg

    Intel i7 - 4790K Quad Core + 16GB Ram + 232 GB SSD
    Xara Designer Pro X 16

  5. #25
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    811

    Default Re: Update Service Poll

    Quote Originally Posted by behzad View Post
    Rob is magix marketing Xara or they are Managing Xara?
    They are in-charge of marketing & sales since October last year. They don't manage us and the update service / licensing is a Magix thing.

  6. #26
    Join Date
    Nov 2006
    Posts
    1,513

    Default Re: Update Service Poll

    So,actually magix is managing xara.
    He who holds the key makes the other stay indoors,
    whatever you want to do within your house is up to you
    but you can't leave.

  7. #27
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    811

    Default Re: Update Service Poll

    Quote Originally Posted by haakoo View Post
    So,actually magix is managing xara.
    He who holds the key makes the other stay indoors,
    whatever you want to do within your house is up to you
    but you can't leave.
    No, Magix do not manage Xara. Not sure how you can twist a no into a yes.

  8. #28
    Join Date
    Feb 2007
    Location
    UK
    Posts
    16,035

    Default Re: Update Service Poll

    Hans its like tradesmen

    I don't tell them how to do the job... but they only do what I approve
    -------------------------------

  9. #29
    Join Date
    Nov 2006
    Posts
    1,513

    Default Re: Update Service Poll

    Quote Originally Posted by Rob-Xar View Post
    They are in-charge of marketing & sales since October last year. They don't manage us and the update service / licensing is a Magix thing.
    This what you stated and sometime before about the installers
    You may create the software but magix does the rest.
    forcing us to use the cloudbased content,which should be free to all and have a xara section if you want to make a buck of of it.
    There should be a members section where we could sell our stuff too.
    And forcing a license system that doesn't work
    And also the marketing conduct by putting the upgrade messages into your face
    You don't control that but it is in our face every time we use a xara product
    And a support system that doesn't seem to work and makes people come here to complain ,making you go try to find out what is going on.
    Last edited by haakoo; 24 September 2018 at 03:00 PM.

  10. #30
    Join Date
    Nov 2006
    Posts
    1,513

    Default Re: Update Service Poll

    Yes Steve,
    But if we all roll over and say amen to every half baked statement,we will get nowhere,now do we.

 

 

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