Update Service Poll

[Egg Bramhill]

Let Xara know your opinion of their Update Service feature.

[Scotty]

It stinks!!

[handrawn]

I think, thanks to posts from Acorn and Kate I understand the update service now

I am not happy with it - I am not happy with it because of the OCC which can change without notice and therefore screw up ongoing maintenance - I am not happy with the regression on a new computer for same reason

In fact I am not happy with the program itself now - once I used most of it.. now since I don't use the web-stuff and I don't use the OCC [see above] it does start to look like poor value for money.. but there you go... plus ça change

[Rob-Xar]

We know how you feel about the update service, there's no need for a poll as A) this is beyond our control and B) This subject has been overdone now.

If you feel that strongly, you can let Magix know directly at https://support2.magix.com/customer/en . If the subject comes up we let them know our thoughts on the update service too.

Thanks
Rob

[Ron Duke]

We know how you feel about the update service, there's no need for a poll as A) this is beyond our control and B) This subject has been overdone now.

If you feel that strongly, you can let Magix know directly at https://support2.magix.com/customer/en . If the subject comes up we let them know our thoughts on the update service too.

Thanks
Rob

Hi, Rob!

I followed the link you provided, but I don't see anywhere that I can post a concern. None of the subjects, as far as I can determine, point to expressing ones concerns regarding disappointments.

[Rob-Xar]

Hey Ron,

You can send it to either sales or technical support (or really any queue, they'll forward it to the correct one). They have meetings regularly where they discuss commonly reported issues so it would be brought up and passed to the higher up management about something customers are complaining about regularly.

Thanks
Rob