Pauland is right, there is simply no such thing as bug free software, never has been, never will be. But we honestly believe we are better than most in both trapping and fixing - and of course our in-house testers are helped in achieving that by the beta program and posts in the Dear Xara forum (which it is one reason why it's important to try and keep on topic!).

Our policy for releasing bug fixes is described in the Update Service document mentioned above. But I’d also like to add that our policy hasn’t changed significantly from what it was before the Update Service. We used to release free patches addressing critical issues, typically soon after a major release – but if it happened that there were bug fixes after the next major version then you could only get them by buying an upgrade.

Kate Moir