Shame on Xara.

[iamtheblues]

Elsewhere on this particular forum of Dear Xara (I wonder if the 'Dear' of Dear Xara refers to how expensive it is - but that is off topic (sorry)) there is this thread: https://www.talkgraphics.com/showthr...x-in-XDP-v15-1 posted by Ernie, who not unreasonably asks why there is no bug fix for the bug-ridden XDP XV-1. He has been polite and patient, but as of now there has been no answer from Magixara, which is beyond impolite.

Please feel free to post your comments in relation to this poor (shabby) behaviour.

[handrawn]

I gave some input into the thread Bob

I'll just add here that it amazes me that a company that does any serious testing of product prior to release could miss something like this; conclusion has to be they don't do anywhere near enough...

having gone down the subscription model road with promises of continual updates they have made a rod for their own back too; bug fixes were rarely if ever backdated to previos versions during annual release program; but with subscription users tend to feel cheated if they have to renew a subscription just to get a bug fix....

[haakoo]

Yup,Again xara isn't anywhere to be found,only when the (new) products are to be pushed it seems.

[Boy]

Or when the outcries become too loud and they attempt to placate us with sweet talk.

[ernie-f]

Xara/Magix haven't even managed to fix the PDF bug within 4 months, that's very sad.
I thought when I renew my license, I support Xara and something new/better will come. But nothing will happen. From Xara/Magix only quiet so far. Xara/Magix does not answer.
I paid again and have to work with two program versions because I cannot create printable PDFs in XDP v15. 1. In v12 I have no access to the new content like tables. So it's all crap and I'm a fool again because I trust in a diyng thing.
I think now Xara is finally f****d up and going down. R.I.P.

[iamtheblues]

Xara/Magix haven't even managed to fix the PDF bug within 4 months, that's very sad.
I thought when I renew my license, I support Xara and something new/better will come. But nothing will happen. From Xara/Magix only quiet so far. Xara/Magix does not answer.
I paid again and have to work with two program versions because I cannot create printable PDFs in XDP v15. 1. In v12 I have no access to the new content like tables. So it's all crap and I'm a fool again because I trust in a diyng thing.
I think now Xara is finally f****d up and going down. R.I.P.

Ernie, I admire your patience and restraint.
CEO Bolton should be grovelling on his hands and knees, begging your forgiveness and at the very least buying you off with promises of riches beyond your wildest dreams.
But nothing. Not even an apology.
Any CEO worth their salt would be tearing up trees in an effort to get to the bottom of all the problems and satisying his customers.
Are you listening, Xara? Is there anybody there? It makes me sick!
Bob.

[iamtheblues]

@ Boy- Noticeably less often these days...