I've already contacted Xara Support, but I thought I'd check here if someone might have a solution for the issue I have having with Web Designer Premium.

I have been using V12 with close to no problems for more than a year and decided today to try to upgrade to V15. I paid for the upgrade a few months ago, but had not done yet. When I ran the V15 download software it did nothing. Thus, I thought I needed to remove V12 which I did and still received the same result of nothing happening when the V15 program was run.

I removed everything and reinstalled the V12 software. The program appears to have installed with no problem, but when I enter my authorization code I end up with "Error Code: -1" and to contact Xara Support (which I have done).

I've spent too much time today trying to troubleshoot this, so I'm hoping that Xara Support comes through or perhaps someone here might have an idea what is keeping the activation code from working.

Thanks,
Paul