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  1. #1

    Default Can't find download

    Catastrophic hard drive failure caused the loss of very little (back up fanatic) but I lost XARA Photo and Graphic Designer 10. So I went to Magix to download it so I could reinstall it. Put in my serial number, it recognized it and offered me a PDF on "How to use XARA". No program download so I am now seeking the install program from pretty much anywhere I can get it.

    Thanks
    Bob

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Default Re: Can't find download

    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Can't find download

    Alternately, in my experience, if you send an email to Magix support, they will also provide you a link to a download file.

    Although it does seem odd that they do provide a link to V9 but NOT V10

    Click image for larger version. 

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    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,486

    Default Re: Can't find download

    http://www.xara.com/us/servicecenter/ (You made need the /us/ to reflect where you live

    Once you log in, go to My Products and you can find your serial number for your product. And there is a downloads tab as well.

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Default Re: Can't find download

    Quote Originally Posted by ss-kalm View Post
    Alternately, in my experience, if you send an email to Magix support, they will also provide you a link to a download file.

    Although it does seem odd that they do provide a link to V9 but NOT V10

    Click image for larger version. 

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    Keith, a link to v10 does exist in Xara land; it is just not in the Magix area. Not odd, par for the course.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6

    Default Re: Can't find download

    Got it. Thanks gentlemen. Xara land just isn't what it used to be. Sigh.

    Bob

  7. #7
    Join Date
    Sep 2000
    Location
    London, England
    Posts
    410

    Default Re: Can't find download

    Sorry about that Bob, you should be able to find the download link by signing in to the Service Center and selecting My Products, as Gary describes. But you have alerted us to a problem, namely not every one is seeing the download links. We're working on it! Meantime, as you've discovered, the downloads are still on xara.com

    Kate Moir

 

 

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