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  1. #1

    Default Re: Cannot seem to update a website

    Is this what you're looking for?

    Click image for larger version. 

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    Don't know if it's clear that I don't "publish" from within Xara, if that makes any difference. Thus, after exporting the website, what I do is open FZ and select the new files by date in the "index_html_files" folder and drag them into the same-named sub-directory on the server, then drag the four pages over to the parent directory -"salisburyfallfestival." Because most all of my sites use pdfs, Xara has always created "(site name)_web_files" folder when I export the site after changes have been made. I guess I'm surprised to see that doesn't seem to be universal.

  2. #2

    Default Re: Cannot seem to update a website

    Yep, that was what I wanted to see. From the screenshot I can see that the index.htm file on your hard drive is bigger than the one on the host (20,018 vs 19,813), so it doesn't seem to me that you are uploading the correct file, or not telling FZ to overwrite. I do the same as you, publish to html and then use FZ to upload. I have FZ set to always ask what to do with the files, and choose overwrite if newer and apply to current queue only.
    Something else to consider (that shouldn't be the issue here but I'll throw it out) is that from time to time things on my sites don't get updated correctly when I only upload the current newest files. Sometimes I have to go back and pick several older files as well (such as the last date uploaded) before things work right. But the file size dif on your page files seems to indicate that is the issue and not some missing files.
    Good luck - since I do the same as you I want to figure this out in case I run into the same thing someday.

    Edit: Okay, forget the file size dif - apparently FZ or the host shows a smaller file than the uploaded (it is the same with my site that works fine) so that doesn't seem to be it either. A head scratcher for sure.

  3. #3

    Default Re: Cannot seem to update a website

    Well, that is just too weird! I always DO select "Overwrite" in FZ, so I can't imagine why the file sizes are different. All four of the "pages" are different sizes. Does FZ compress files??? There's no question in my now fading mind that the files on the left are the same ones that are dragged over to the right. What on earth is changing them? I'm beginning to think the fault lies with the server. The guy who offers us space said something about his either having changed servers or his server changing something. I didn't pay close attention, 'cause I didn't think it would matter. Plus, I also just made a few updates on another site I do (different server/host) and it went through my usual process easily, no hassles, so it's not Xara or FZ. Gonna crash and take this up in the morning. Thank you!

  4. #4

    Default Re: Cannot seem to update a website

    Have you tried exporting the site to a new directory on your hard drive? Maybe something isn't getting overwritten by Xara when putting it in the what appears to be well tested 2018 folder. And that the files didn't go into the 2017 folder out of habit (I've done it - isn't hard to do!).

  5. #5
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Cannot seem to update a website

    It's not clear what you are doing OR WHERE you are uploading the 2018 files, but what is clear, is that the files on the server that are being referenced ARE the 2017 files. It certainly looks like you are uploading them to the WRONG subdirectory. I would have expected the correct index.htm file to be in the public_html folder, NOT a subfolder under that. Without breaking any confidences, can you show a file listing of the public_html folder.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  6. #6

    Default Re: Cannot seem to update a website

    Here's what it looks like:

    Click image for larger version. 

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    The thing is I've used this sub-directory/folder for years and it's never given me a problem in each year's change-over to the new site.

  7. #7
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,940

    Default Re: Cannot seem to update a website

    PeeWee, drag the folder '2018 Fall Festival' from the left side over the public_html folder (C Drive) on the right side (http://salisburyfallfestival.org/Server). This copies all the files & folders together. Now try opening this sub-folder in your browser (http://salisburyfallfestival.org/2018 Fall Festival/index.htm) Is the site correct? If so you know it's something you're doing wrong.
    Last edited by Egg Bramhill; 08 July 2018 at 04:31 PM.
    Egg

    Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor
    + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  8. #8
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,940

    Default Re: Cannot seem to update a website

    The guy who offers us space said something about his either having changed servers or his server changing something.
    Do you have the domain name pointing to this sub-folder? I believe you need to get back in touch with this guy again
    Last edited by Egg Bramhill; 08 July 2018 at 04:30 PM.
    Egg

    Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor
    + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  9. #9

    Default Re: Cannot seem to update a website

    Quote Originally Posted by Egg Bramhill View Post
    Do you have the domain name pointing to this sub-folder?
    I'm afraid I don't know what this means.

    And this.... Do you mean I should drag the entire folder from the left into the current sub-folder called "salisburyfallfestival" or into the public-html folder to create a new sub-folder?
    Quote Originally Posted by Egg Bramhill View Post
    And drag the folder '2018 Fall Festival' from the left side over the public_html folder (C Drive) on the right side (http://salisburyfallfestival.org/Server)

  10. #10

    Default Re: Cannot seem to update a website

    Can you give us the web site url for the guy whose host you are uploading to?

 

 

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