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  1. #11

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Quote Originally Posted by ss-kalm View Post
    ...Something has been changed in the export, and no-one but me seems to care...
    As regards output, I (almost) only care about PDF. EPS too for the right work. All destined for layout applications. Rarely as an end to themselves. So if I have issues getting a good PDF, yeah, I care.

    I suppose you have filed a bug ticket?

  2. #12
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Actually no, I haven't ... I have no idea how to!
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  3. #13
    Join Date
    Jan 2004
    Posts
    1,830

    Default Re: Bug in PDF-Export in XDP V15.1.0

    HI Keith, the support team can be contacted by submitting a request from https://support2.magix.com/customer/

    Click on 'New request' > Do you wish to contact Technical support > Photo & Graphic > My enquiry is about Designer Pro.

    Many thanks

  4. #14
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Thanks.

    A bug ticket has been filed - Ticket#2018070417000602
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  5. #15
    Join Date
    Jan 2004
    Posts
    1,830

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Thanks Keith, I believe you are now in contact with the support team. We were also able to assist with the issue Ernie-f reported.

  6. #16
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Thank you for the prompt reply and resolution.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  7. #17
    Guest Guest

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Any idea when a fix will arrive for this issue?
    PDF export is kind of crucial for a DTP app... So, wouldn't this justify some kind of emergency bugfix release outside of your regular release cycle?

    In its current state XDP is kind of unusable to me.

  8. #18
    Join Date
    Jun 2018
    Posts
    10

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Hi Guest,

    I have checked out history of the Ticket that Keith mentioned, and it seems to be coming out with the next update, which will be for sure this year, but I don't have the knowledge when.

    Cheers!

  9. #19
    Guest Guest

    Default Re: Bug in PDF-Export in XDP V15.1.0

    Thanks for your reply. Still can't help feeling disappointed.
    After 12.6 (stopped exporting PDF at all for me) and 12.8 (export page background bug) this 15.1 release is the third XDP version in relative short succession which is crippled by PDF export issues. Guys/girls, this is core functionality! Could you please be more careful about changes in those areas and/or do some more testing before releasing your software?

    And: My update service is about to terminate in September...
    I already had to extend my update service last year to get functional PDF export back.
    And now it seems like the same might be happening again this year? Not amused.

  10. #20
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Bug in PDF-Export in XDP V15.1.0

    For now, try exporting as Commercial Printing rather than High Quality, and see if that makes a difference.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

 

 

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