Bug in PDF-Export in XDP V15.1.0

[bb2]

Thanks Keith, I believe you are now in contact with the support team. We were also able to assist with the issue Ernie-f reported.

[ss-kalm]

Thank you for the prompt reply and resolution.

[Guest]

Any idea when a fix will arrive for this issue?
PDF export is kind of crucial for a DTP app... So, wouldn't this justify some kind of emergency bugfix release outside of your regular release cycle?

In its current state XDP is kind of unusable to me.

[Raf.Zur]

Hi Guest,

I have checked out history of the Ticket that Keith mentioned, and it seems to be coming out with the next update, which will be for sure this year, but I don't have the knowledge when.

Cheers!

[Guest]

Thanks for your reply. Still can't help feeling disappointed.
After 12.6 (stopped exporting PDF at all for me) and 12.8 (export page background bug) this 15.1 release is the third XDP version in relative short succession which is crippled by PDF export issues. Guys/girls, this is core functionality! Could you please be more careful about changes in those areas and/or do some more testing before releasing your software?

And: My update service is about to terminate in September...
I already had to extend my update service last year to get functional PDF export back.
And now it seems like the same might be happening again this year? Not amused.

[ss-kalm]

For now, try exporting as Commercial Printing rather than High Quality, and see if that makes a difference.

[Guest]

Thanks for the suggestion!
I never export as "High Quality", but only use custom settings to match the demands of my printing service (PDF/X-3:2002, FOGRA39).

Switching to "Commercial Printing" does not make a difference, though: Many fonts I tried don't export correctly.
And if I'm working within a customer's defined corporate design, a change of font isn't an option anyway.