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  1. #1
    Join Date
    Mar 2009
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    Default Help needed : Uploading using easily.co.uk as a host

    Since easily.co.uk upgraded all their clients onto a new system I can get FTP access using CoreFTP but I cant get Xara to talk to the easily server and upload sites

    All I get is an FTP timeout error when I try to upload or explore the webspace

    I'll ask here first as easily support is pretty flaky at the best of times

    Bob

  2. #2
    Join Date
    Aug 2000
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    Placitas, New Mexico, USA
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    Default Re: Help needed : Uploading using easily.co.uk as a host

    Make sure you are publishing to the the correct sub-folder. When you set up the publish parameters in Website Properties > Publish > Other Host Settings, if you click Explore Web Space to you see your files?

  3. #3
    Join Date
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    Harwich, Essex, England
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    Default Re: Help needed : Uploading using easily.co.uk as a host

    Bob, the server will automatically have many folders pre-loaded. Depending on your host you need to load your site into a specific folder, with mine it's named public_html, so to publish from Xara into the root directory I need to add public_html into the sub folder field. If I want to publish to a sub-folder I need to put public_html/sub-folder-name into the sub folder field. If the sub folder doesn't exist Xara asks you do uou want to create one.

    I don't know the name of the folder Easily requires, but if you can use your ftp program this will show you the name.
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    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
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  4. #4
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    Default Re: Help needed : Uploading using easily.co.uk as a host

    Hi..
    It used to choose the /website folder by default when you didnt specify an upload path but now its called /public which I assume it requires.
    I've tried all ways but don't get an error code back, just a time out.
    The new easily web portal is a nightmare to navigate round.
    I'll keep on trying

  5. #5
    Join Date
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    Harwich, Essex, England
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    Default Re: Help needed : Uploading using easily.co.uk as a host

    You need to contact Easily support for this information
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  6. #6
    Join Date
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    Default Re: Help needed : Uploading using easily.co.uk as a host

    They answered today after waiting 50 minutes
    They have no answers to this.
    I tried another host and that worked fine.

  7. #7
    Join Date
    May 2015
    Location
    Manchester, UK
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    51

    Default Re: Help needed : Uploading using easily.co.uk as a host

    Mods, may I pick up on this thread since I'm having the same problem? If that's not the correct procedure please accept my apologies and advise me and I will do as you suggest.

    I specified the /public fold as instructed by Easily support (which I have to say I generally find quite good although I think they're all in the USA now). However, what I can't do is FTP from XWDpro.

    May I ask how I prepare my project so that I can FTP it using CuteFTP which I noticed in another thread is what some users prefer to do anyway.

    (Balance of questions moved to new thread)

    Many thanks

    Philip
    Last edited by flip; 21 June 2018 at 05:50 PM.

  8. #8
    Join Date
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    Placitas, New Mexico, USA
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    Default Re: Help needed : Uploading using easily.co.uk as a host

    Hi Philip

    Publish your site (File > Export Website) to a folder (I like to do this to a folder on my desktop so it is easy to find). Then upload the contents of the folder including the index_htm_files folder to your web host.

    Still and all you should be able to set this up in Xara. Here's a link to easily's FTP instructions http://help.easily.co.uk/hosting-self-help/

    You can also use their c-panel to upload your files.

  9. #9
    Join Date
    May 2015
    Location
    Manchester, UK
    Posts
    51

    Default Re: Help needed : Uploading using easily.co.uk as a host

    Thanks for the quick response. I obviously didn't make clear my problem uploading from XWD. I can use all my 'new' FTP details to access my site using Cute. What I can't do is FTP from XWD using the same details. In fact, clicking on the publish button has no action whatsoever. Before v15 the action would trigger a build indicated in the lower left of the pane followed by the upload indicated in the top right. Now I get nothing. I note your advice re v15 and accept your expertise (mine is nil) but the problem I'm faced with is that all my difficulties have arisen since I moved to v15 (and moved to a 64-bit computer). Many thanks Philip
    Last edited by flip; 22 June 2018 at 08:17 AM. Reason: clatiry

  10. #10
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
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    21,895

    Default Re: Help needed : Uploading using easily.co.uk as a host

    Just a thought, since you've switched to v15 have you Run as Administrator? I can think of no other reason for not getting the publish dialogue window.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

 

 

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