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  1. #1
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
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    18,334

    Default Malware Bytes reports that the help files contain Riskware

    Attached this screengrab to the XC chat but not sure it uploaded:
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Egg
    Endangered Species
    HP xw9400 W/S / 2 x Dual Core AMD / RAM 16 GB / 240 GB Kingston SSD / 120 GB Kingston SSD / 500 GB HDD / ATI Radeon HD 5450 / Windows 10 / 64 Bit /
    Xara Designer Pro X (12 or 365)


  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    35,373

    Default Re: Malware Bytes reports that the help files contain Riskware

    Hmm? Probably a false positive, but you never know.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  3. #3
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    767

    Default Re: Malware Bytes reports that the help files contain Riskware

    It's possible some other company was using intercom, shared a dodgy file with a user and their AV picked up on this and added it their filters. Rest assured our website and support sites don't contain anything nasty (other than my poor grammar in articles).

  4. #4
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    18,334

    Default Re: Malware Bytes reports that the help files contain Riskware

    Cheers for the reply Rob but I'd suggest you chase this up through intercom. It shouldn't be down to users to override their malware software
    Egg
    Endangered Species
    HP xw9400 W/S / 2 x Dual Core AMD / RAM 16 GB / 240 GB Kingston SSD / 120 GB Kingston SSD / 500 GB HDD / ATI Radeon HD 5450 / Windows 10 / 64 Bit /
    Xara Designer Pro X (12 or 365)


 

 

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