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  1. #1
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
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    21,895

    Default Malware Bytes reports that the help files contain Riskware

    Attached this screengrab to the XC chat but not sure it uploaded:
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
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  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: Malware Bytes reports that the help files contain Riskware

    Hmm? Probably a false positive, but you never know.

  3. #3
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Malware Bytes reports that the help files contain Riskware

    It's possible some other company was using intercom, shared a dodgy file with a user and their AV picked up on this and added it their filters. Rest assured our website and support sites don't contain anything nasty (other than my poor grammar in articles).

  4. #4
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,895

    Default Re: Malware Bytes reports that the help files contain Riskware

    Cheers for the reply Rob but I'd suggest you chase this up through intercom. It shouldn't be down to users to override their malware software
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

 

 

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