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  1. #11
    Join Date
    Sep 2013
    Location
    Montreal, Canada
    Posts
    388

    Default Re: Xara on the rocks.

    I read this into what Rob (I believe) indicated and that I am assuming that Xara (as indicated by Xara) is the one doing the programming of Xara, not Magix. Magix just creates the install package and does the distribution, does it not? However, Magix would also check that Xara works with their other products - Video Pro X, Movie Edit Pro and PhotoStory, and that, once installed, the program works properly (QC); if not, Magix would send it back to Xara. Logically, if the problem was on the Magix side, Magix would just fix it, not send it back to Xara. So, since the program was sent back to Xara, it had to be a Xara problem.

    I seem to see a lot of Xara involvement in this forum, but I understand your point. Xara could be more proactive on the "Dear Xara" forum and narrow down the big requests to a couple that are doable in the near future, some for later, and those that they cannot do (and why not), along with engagement of the community. The problem will always be raising expectations and then failing to deliver with the next update/upgrade. Users become outraged. We don't know if Xara had more for this update that just wasn't finished in time. This happened with Vegas (now a Magix program) last year where the developers indicated that they were working on one particular main feature request (amongst others), raised expectations, and then because of technical problems, could not deliver it with the update. With the update, Vegas apologized, indicating that they ran into unforeseen problems but that rather than delay the update, decided to issue it without the new feature. Users were very disappointed. Sometimes you can't win.

    Early this year, Magix opened a thread (in more than one language) requesting users to post their requests for new features for Video Pro X. There was a sizable list. Magix thanked everyone and closed the threads. A couple of months later, Magix sent out a survey to all users mainly about the type of new features they would like to see. It looked like they were looking for a sequencing of where to concentrate their efforts first, and which third party plugins to offer. One of the points on the survey (a long-standing request) showed up in a new release of Movie Edit Pro. We're still waiting eagerly for a new major update to Video Pro X (my 365 update service has expired and Magix has not requested payment to extend it, just like last year) and I'm still learning how to use the new features that have been introduced over the last year or so. Perhaps Xara could do the same, round up the requests and then send out a survey to ascertain the level of interest in each feature. Would this help? Just remember, they can please some of the people some of the time, but not all of the people all of the time.

    And then, of course, deliver on some game-changing features.
    John
    Xara DPX(365)

  2. #12
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    8,202

    Default Re: Xara on the rocks.

    Cheers John, it is refreshing to have a different perspective.

    Acorn
    Acorn - My currently active Xara software: occasionally serviced XDPX, purposely unserviced XDPX12 & XDPX11 (32/64-bit), unserviced XWD Premium 15 & 12, XPGD10, X3D7 and lots of 'permanently-owned' licences back through time (to CC's Artworks)

  3. #13
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    787

    Default Re: Xara on the rocks.

    Just to clarify on browj2's comments, he's mostly correct - we develop the codebase for Xara and hand over the code to Magix to produce the installers / market / sell. Whilst I don't want to push Magix under a bus, the delay in the previous patch was caused by problems with the installers on their side. I believe they have fixed whatever the issue is and further patches shouldn't see any delay from their side at least... hopefully.

    Thanks
    Rob

  4. #14
    Join Date
    Sep 2013
    Location
    Montreal, Canada
    Posts
    388

    Default Re: Xara on the rocks.

    I stand corrected, the problem was not something with Xara but with the Magix installer. Rob, thanks for clarifying and confirming that Xara does the codebase, Magix, the installer.
    John
    Xara DPX(365)

  5. #15
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    787

    Default Re: Xara on the rocks.


  6. #16
    Join Date
    Jan 2014
    Location
    Savannah, Georgia Area
    Posts
    278

    Default Re: Xara on the rocks.

    Just noticed the 40th update to Xara Cloud... Only in a relative short time. I actually played with it for a day. Might actually come in handy. If they don't cripple the free version over time.

    40 updates... If we could only get anything close to that for Designer Pro. The flagship of this company!

  7. #17
    Join Date
    Mar 2009
    Posts
    3,055

    Default Re: Xara on the rocks.

    Quote Originally Posted by dutchim View Post

    40 updates... If we could only get anything close to that for Designer Pro. The flagship of this company!
    ... with outrageous update price!

    And which is paying for this cloud experiment.

  8. #18
    Join Date
    Dec 2014
    Location
    San Diego
    Posts
    282

    Default Re: Xara on the rocks.

    I still hold the opinion that even if a software isn't 100% exactly what you want and you still have to 'shell out' for another piece of software to do one specific thing now and then that this doesn't make an upgrade necessary or expected; I know my opinion is rather oldskool, but I look at software as 'what is it', rather than 'what is it and will there continue to be changes to it', especially if the version number is not 0.xxx. 1.0, 2.0, 3.1, etc. = DONE, don't expect anything more, learn this as it's own beast and that's how I typically approach using software. Unless it's still in development to get to a round version number above zero, software should just be 'finished'. I know this is antithesis for how businesses look at long term sustainability concerning revenues, but it ends up turning into solutionism with the only problem being 'how do we keep making money off of something that we've already completed?' My suggestion has always been 'significantly improve the software to warrant a new release or develop a whole new piece of software that solves another problem or fits another market niche'. As I said, though, my views are completely minority and I accept this (begrudgingly) but if the conversation comes up, I think it's still worth mentioning that upgrades used to cost more money for the company to release than now and it's become a crutch of sorts to create this addiction model that many software companies now operate under.

    SEE: Lootboxes, DLC, etc. in the videogame industry to see how it can backfire horribly....



    EDIT: also forgot to mention, nice work on that original photo edit...the lighting and texture is nice, but maybe the compositing could use a little more detail in blending into the photo. Very nice editorial graphic, though.
    lots of my xara-made stuff ends up on my tumblr. NOT ALWAYS SAFE FOR WORK BUT MOSTLY IS

 

 

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