error -72

[frightful]

.
I got this message on trying to open Designer PRO XII today.
I can't send an error message without the programme opening and the xara website has its head in the cloud and can't see me down here.
Anybody else had this particular error message. I tried reinstalling from a previous download and it failed.
Any help greatly appreciated.

[gwpriester]

Try going to the installation folder. Find the .exe file and see if you can open this file.

You can also try the old steady first thing to try which is right click on the .exe file and select Run as Administrator.

[frightful]

Thanks Gary but I did try all the usual ways to no avail.
I tried a 'repair' using CCleaner, usually a good move but it couldn't find the right files on the cd even though I pointed to them.
I had to uninstall before I could install from the CD. Having now got it installed, the registration notice comes on screen with my details and the serial number correctly shown but it says that the trial period has expired and 'activation failed' error code -44
where can I find the link to the elusive Xara Support to see what they have to say.

[frightful]

Thanks Gary but I did try all the usual ways to no avail.
I tried a 'repair' using CCleaner, usually a good move but it couldn't find the right files on the cd even though I pointed to them.
I had to uninstall before I could install from the CD. Having now got it installed, the registration notice comes on screen with my details and the serial number correctly shown but it says that the trial period has expired and 'activation failed' error code -44
where can I find the link to the elusive Xara Support to see what they have to say.

I have found Magix support and explained it to them... watch this space !

[gwpriester]

Thanks for the update.

[Acorn]

You chose the wrong time to do this as Xara's servers were being hammered with its v15.1 release.
Try the Registration again.

Sorry you have the problem.

Acorn