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  1. #1
    Join Date
    Jul 2010
    Location
    England
    Posts
    388

    Default Error Reports not being sent

    Xara Photo & Graphic Designer 15.0.0.52382 DL x64 Dec 1 2017

    I've had multiple random errors occurring today resulting in the normal error report, except when I press 'Send' I am just taken to the Xara support page.

    Anyone else?

    This one happened just when I tried to stretch open the Page & Layer Gallery.

    Click image for larger version. 

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    Jono (Photo & Graphic Designer v15.1, Win10. Expires: 04 June 2019, Updates: 1 (21 June - content update)


  2. #2
    Join Date
    Mar 2009
    Posts
    3,031

    Default Re: Error Reports not being sent

    I would close the program and restart it again. And if that didn't work, I would reboot my computer.

  3. #3
    Join Date
    Jul 2010
    Location
    England
    Posts
    388

    Default Re: Error Reports not being sent

    When Photo & Graphic Designer (15.1.0.53605, DL x64, May 7 2018) crashed yesterday (12 July 2018), the option to send the error report still only took me to the Xara home page (the page that gives you the choice of Cloud or Desktop).

    A reasonably innocuous action I would have thought, but the crash occurred whilst attempting to look at File > Document info... for an old (2014) .xar file.
    Jono (Photo & Graphic Designer v15.1, Win10. Expires: 04 June 2019, Updates: 1 (21 June - content update)


 

 

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