Strange behaviour of using symbols (Font Awesome) in Xara Designer Pro X 12.8.1.50843

[TomTom66]

Hello,

I have a strange behaviour when using symbols (Font Awesome) in Xara Designer Pro X 12.8.1.50843: When I open menue -> insert -> symbols the pop-up window occurs, but there the first half (50%) of all symbols are not viewable (e.g. all "brands" and more...). If I then scroll down, the other half part below is complete "normal" in black displayed. The "unviewable" I can normal select and insert in the colour & size I do pre define. I can also use the search box (search by keywords) and they are selected, but some not viewed then also in the search results. But I can insert all of them who are selected (it shows 0, 1 or 5 items found e.g.).

Any idea what this is? It is from beginning and as I remember, it was in my previous version of Designer Pro (X 11) also same. But NOT in earlier versions before.
So final I can use this function symbols, but not comfortable. I must sometimes insert them by "trial & error" and delete those symbols what I do not want

Thanks for any help.

TomTom

[gwpriester]

Hmm? Does not sound right.

Have you tried rebooting? Also one thing to always try first is close the problem, right click on the program icon and select Run as Administrator.

This often solves mystery problems. You only have to do this once and it will work or it will not work.

[TomTom66]

Hello,

thanks for your help. No, it is all time same. No rebooting or starting xara new did help with this. Did also some forum search read this and tried start XD Pro as administrator just this evening. Did not help also.

TomTom

[Egg Bramhill]

Just tried and the catalogue search is garbage. Typed in Ball & got nothing. Typed in Bat and got 6 icons for batteries and one for a bath. Whale supply's no results & fish supplied a circle !!!!

[gwpriester]

I just went to Symbols and all are there. So I am not sure what is happening.

Something else you can try, go to Window > Control Bars and Press Reset.

But, be aware that this resets the program to the original settings. If you have any custom button bars, they will have to be recreated. And if you have a preferred work space, then configure a page with all the settings you like and File > Save as Template.

Then press Reset.

[Egg Bramhill]

Okay Gary did that. No change.

Closed Xara & restarted it. No change. See video - no Audio.

No doubt if I reboot my machine this will fix the issue but why?