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  1. #1
    Join Date
    Feb 2014
    Location
    Toronto, Canada
    Posts
    792

    Default service contract about to expire

    Hi, I have Xara Web Designer premium 12 and my service contract expires in 6 days, how or where do I go to renew it? or should I consider getting v15?

    Thank you

    Roly
    Last edited by roly; 04 April 2018 at 06:28 AM. Reason: added text

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Default Re: service contract about to expire

    Quote Originally Posted by roly View Post
    Hi, I have Xara Web Designer premium 12 and my service contract expires in 6 days, how or where do I go to renew it? or should I consider getting v15?
    Thank you
    Roly
    Roly, be quick, you are entitled to v15 already, for free: https://www.talkgraphics.com/showthr...f-Web-Designer & https://www.talkgraphics.com/showthr...Designer-Pro-X. The latter has better information but the offer applies across the Xara products.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3

    Default Re: service contract about to expire

    I'm in a similar position, don't want to upgrade until they release the new patch though as the issue with the v15 object stretching would affect me.
    I understand i would lose the online catalogue but would I still be able to upgrade (patch versions)/downgrade after subscription expires? Also the slideshow images are hosted on xara CDN, will they also stop working if I don't renew?

    I am tempted to let it expire then only renew if a major desirable feature gets added plus there is a good offer on or is that way of thinking redundant with x365?

    Sorry if this has been covered before, I've been absent for a few months

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Default Re: service contract about to expire

    Quote Originally Posted by sculptex View Post
    I'm in a similar position, don't want to upgrade until they release the new patch though as the issue with the v15 object stretching would affect me.
    I understand i would lose the online catalogue but would I still be able to upgrade (patch versions)/downgrade after subscription expires? Also the slideshow images are hosted on xara CDN, will they also stop working if I don't renew?

    I am tempted to let it expire then only renew if a major desirable feature gets added plus there is a good offer on or is that way of thinking redundant with x365?

    Sorry if this has been covered before, I've been absent for a few months
    Download and use both v12 & v15 (at the same time). After your time is up, no v12 patches so get the latest now.

    We have been assured that existing CDN-hosted slideshows will still work but will be no longer editable.

    We are still awaiting the mythic "major desirable feature".

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5

    Default Re: service contract about to expire

    Quote Originally Posted by Acorn View Post
    Download and use both v12 & v15 (at the same time). After your time is up, no v12 patches so get the latest now.

    We have been assured that existing CDN-hosted slideshows will still work but will be no longer editable.

    We are still awaiting the mythic "major desirable feature".

    Acorn


    Cheers Acorn, u da man.

  6. #6
    Join Date
    Feb 2014
    Location
    Toronto, Canada
    Posts
    792

    Default Re: service contract about to expire

    Thanks Acorn, I'm all set

    Ciao

    Roly

 

 

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