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  1. #11
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Default Re: Can't publish my site :(

    Quote Originally Posted by Acorn View Post
    I think that Xara/Magix have mucked up as you are not the only one.
    Those who have tried to login to https://www.xara-online.com/us/login.109.html are told "The login information you entered is incorrect."
    The Forgot your Password? link does nothing either.
    I have raised a Magix Support Ticket.
    I note that Matt Bolton (Xara CEO) was on-line with TalkGraphics. One can only hope he is on the case.
    Acorn
    Magix Upate
    email started with "Have you forgotten your password?"
    Pleased to advise back - no.

    Can others try any of the following:
    I have my credentials embedded in a number of Xara designs and if I try to publish, they are now rejected.
    I cannot access the Xara Slideshow Widget with the same unchanged credentials.
    I cannot log into https://www.xara-online.com/us/login.109.html with my unchanged credentials.
    Thanks,
    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  2. #12
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Thumbs down Re: Can't publish my site :(

    Quote Originally Posted by Acorn View Post
    Magix Upate
    email started with "Have you forgotten your password?"
    Pleased to advise back - no.

    Can others try any of the following: ...
    Thanks,
    Acorn
    So Magix forced a Password change on me, citing "Xara has been moved to MAGIX so it could be that your password does not work anymore."

    This is despite all the website designs I now have to change credentials on.

    Thanks for the advance notice, Magix/Xara.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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