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  1. #1
    Join Date
    Mar 2018
    Location
    Tomerong, NSW , Australia
    Posts
    5

    Default MP3 Files not playing since updating to Web Designer Premium 15

    I have just updated to Version 15, and added some new content to my web site, and since then none of my MP3 files will play, even older ones that were already on the web site.
    I have checked that the files are in the Index folder on my Web Hosting Site, and they are all there, and the link seems to be correct, but nothing will play, have tried Edge, Chrome, and Firefox.
    All was working fine in version 12.
    My site is http://www.dragonflyflutes.com.au/custommidrange.html Click on one of the images and it will open a window with more photos and audio player.
    Anyone else having this problem
    Cheers
    Terry

  2. #2
    Join Date
    Mar 2018
    Location
    Tomerong, NSW , Australia
    Posts
    5

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    I have just uploaded the Web Site again using version 12, and everything works fine, so something is broken in version 15, will have to try it out in a subdomain or something until I can get it to work, unless anyone has an answer to the problem, but the links I posted above now work as it is version 12
    Cheers
    Terry

  3. #3
    Join Date
    Mar 2018
    Location
    Tomerong, NSW , Australia
    Posts
    5

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    Have uploaded the site to http://www.dragonflywoodworks.com.au...mmidrange.html click on a photo then on the audio player, and it doesn't work

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    Quote Originally Posted by Tezza View Post
    Have uploaded the site to http://www.dragonflywoodworks.com.au...mmidrange.html click on a photo then on the audio player, and it doesn't work
    Tezza, I have looked and cannot find any MP3s uploaded into your ../index_html_files/ folder (Your manifest: xr_files.txt).

    The only other thing that stands out is you seem to have duplicated web pages:

    index.html
    index.html
    aboutus.html
    aboutus.html
    custommidrange.html
    custommidrange.html
    basicmidrange.html
    basicmidrange.html
    lowkey.html
    lowkey.html
    highkey.html
    highkey.html
    drone.html
    drone.html
    ahavaraba.html
    ahavaraba.html
    gallery.html
    gallery.html
    beginnersclasses.html
    beginnersclasses.html
    downloads.html
    downloads.html
    contactus.html
    contactus.html
    purchaseconfirm.html
    purchaseconfirm.html

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Mar 2018
    Location
    Tomerong, NSW , Australia
    Posts
    5

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    Hi Acorn
    The site also has a mobile site, so would this be why it has 2 pages of each? Also I found the problem but not sure how to correct it, in version 12 I named the index page as html. When I use version 15 it still use the index_html_files folder, except for any of the mp3 files, when I check the source code for the placeholder it is pointing to index_htm_files, which does not exist, if I manually change the source code to html it all works fine, so how do I get the player widget to insert the correct path, or do I try and change the whole site to htm and not html??

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    Quote Originally Posted by Tezza View Post
    Hi Acorn
    The site also has a mobile site, so would this be why it has 2 pages of each? Also I found the problem but not sure how to correct it, in version 12 I named the index page as html. When I use version 15 it still use the index_html_files folder, except for any of the mp3 files, when I check the source code for the placeholder it is pointing to index_htm_files, which does not exist, if I manually change the source code to html it all works fine, so how do I get the player widget to insert the correct path, or do I try and change the whole site to htm and not html??
    Tezza, no the Variant exists within its htm(l) page so there should be only one.

    I suspected the htm/html schism but held back.

    If the old site was htm then revert to htm throughout. There is no disbenefit.

    A quick view of your code around MP3 playing did not give me any insight as to how you added your MP3s originally.
    You could use an FTP program, create an index_htm_files/ folder and drop just the MP3s in it.
    You could hack into each Placeholder and change htm to html - messy.
    You could remove the current Placeholders and rebuild them.

    I think switching to htm pages is safest.

    Remember to save a copy of your master design file so you can recover back if any option fails.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  7. #7
    Join Date
    May 2009
    Posts
    15

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    You gave me the idea to look for my audio mp3 files in index_htm_files and found them all. They all play when I click on them, but on my website some play, others not. I also checked each code in its individual HTML code (body) and all are correct.
    This one works: <audio class="xar_meplayer" src="index_htm_files/Out in the pouring Rain.mp3" controls width = "100%" height="100%"/> = 1.9 MB
    This one doesn't: <audio class="xar_meplayer" src="index_htm_files/I ll be your love.mp3" controls width = "100%" height="100%"/> = 2 MB
    I have one with 6 Mb, so the size doesn't seem to be the cause. It drives me nuts! Can I ask you for your input this way? I'm new here...

    My Website/ page in question is http://wolfsmusic.info/wolfsoriginals.htm

    Wolf

  8. #8
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: MP3 Files not playing since updating to Web Designer Premium 15

    Quote Originally Posted by flwolf View Post
    You gave me the idea to look for my audio mp3 files in index_htm_files and found them all. They all play when I click on them, but on my website some play, others not. I also checked each code in its individual HTML code (body) and all are correct.
    This one works: <audio class="xar_meplayer" src="index_htm_files/Out in the pouring Rain.mp3" controls width = "100%" height="100%"/> = 1.9 MB
    This one doesn't: <audio class="xar_meplayer" src="index_htm_files/I ll be your love.mp3" controls width = "100%" height="100%"/> = 2 MB
    I have one with 6 Mb, so the size doesn't seem to be the cause. It drives me nuts! Can I ask you for your input this way? I'm new here...
    My Website/ page in question is http://wolfsmusic.info/wolfsoriginals.htm
    Wolf
    Wolf, yes you can ask.

    The main problem is you adding to a very stale Thread that is 5 years and one day stale. The OP might be using a completely different version to yours. I think you are using version 17/18.
    Next time, do raise a fresh Thread.

    I think your problem is one od stacking.Your have an outer groping for each track of 59px.
    The players are inside this grouping and are set to 29px So the outer is probably masking some of the tracks and the order of the tracks is not the same as how they are displayed.
    You can see (or not) what the issue presents as when you hover over the track, some show the time of the track as a pop-up while other are partially hidden.
    In other words, they are bunched too tightly.

    If you re-arrange the bottom images to the right side, you will have enough space to stretch them all out properly.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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