Welcome to TalkGraphics.com
Results 1 to 9 of 9
  1. #1
    Join Date
    Sep 2013
    Location
    Montreal, Canada
    Posts
    558

    Default XDPX15 - errors today starting and with Online Content Catalogue

    Xara DPX 15 Version 15.0.0.52427 - update service expiry in June

    Today upon starting Xara, I got the following error, but I was able to open Xara. And upon opening the Online Content Catalogue, I got the second error. I tried on my laptop, same problems. Both worked fine yesterday. Nothing was exchanged between the two computers.

    Has anyone else had this problem? Solutions?

    Click image for larger version. 

Name:	XDPX15 error messages 1.jpg 
Views:	58 
Size:	46.8 KB 
ID:	120076
    John
    Xara DPX(16.2.0.56957)

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    13,698

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    Quote Originally Posted by browj2 View Post
    Xara DPX 15 Version 15.0.0.52427 - update service expiry in June

    Today upon starting Xara, I got the following error, but I was able to open Xara. And upon opening the Online Content Catalogue, I got the second error. I tried on my laptop, same problems. Both worked fine yesterday. Nothing was exchanged between the two computers.

    Has anyone else had this problem? Solutions?

    Click image for larger version. 

Name:	XDPX15 error messages 1.jpg 
Views:	58 
Size:	46.8 KB 
ID:	120076
    John, the server is currently down.
    I have pinged Xara but it's their office hours close about now.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  3. #3
    Join Date
    Sep 2013
    Location
    Montreal, Canada
    Posts
    558

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    Thanks Acorn. I was hoping that it was not me.
    John
    Xara DPX(16.2.0.56957)

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    13,698

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    Quote Originally Posted by browj2 View Post
    Thanks Acorn. I was hoping that it was not me.
    But it still could be!

    All the more to poke Xara to provide an application that works with the Internet.

    On re-opening my application, I am getting:

    Click image for larger version. 

Name:	500Error.jpg 
Views:	58 
Size:	30.0 KB 
ID:	120078

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  5. #5
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    Quote Originally Posted by browj2 View Post
    Xara DPX 15 Version 15.0.0.52427 - update service expiry in June

    Today upon starting Xara, I got the following error, but I was able to open Xara. And upon opening the Online Content Catalogue, I got the second error. I tried on my laptop, same problems. Both worked fine yesterday. Nothing was exchanged between the two computers.

    Has anyone else had this problem? Solutions?

    Click image for larger version. 

Name:	XDPX15 error messages 1.jpg 
Views:	58 
Size:	46.8 KB 
ID:	120076
    Getting the same here
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  6. #6
    Join Date
    Feb 2015
    Location
    Riverside, CA
    Posts
    165

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    Quote Originally Posted by zaphodeist View Post
    Getting the same here
    Same here. Ver 12 and 15 on two machines.

  7. #7
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    13,698

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    The fault has been escalated within Magix/Xara.

    I believe Xara offers 98% availability, which is around 15 hours downtime a month.
    My ISP is around 99.6% and has been higher than this for all the time I have used them.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  8. #8
    Join Date
    Dec 2014
    Location
    San Diego
    Posts
    362

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    I recall reading here about a method to get the content catalog on DVD...? Is that still available? The only thing I'm really interested in is smart shapes since they have things that aren't hardwired into xara yet, like the spiral and 'multi-style-corner' squares and such...so far, I've just saved a local document with them all in there which works for me, but I've never been a fan of having direct 'contact' with purchased software that allowed a company to continue changing and tinkering with features after I purchase it. I guess I'm old fashioned and used to older games where you get everything as-is, good or bad, but it's yours and it's not going to change. I'm not particularly a fan of templates, but those smart shapes tho!
    See my some of artwork and hear some of my music at www.kniteforcerevolution.com

  9. #9
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    20,607

    Default Re: XDPX15 - errors today starting and with Online Content Catalogue

    I believe Xara offers 98% availability,
    Do you believe their achieving this? I don't. Seems down too often for my liking.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

 

 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •