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  1. #1

    Question How to get patch update: 12.8.1 ?

    Tech support is slow to answer so I'll ask here,
    New Computer, Xara Designer 12 installed from CD and need to update to version 12.8.1 (this was my current version before 365 subscription expired.)
    The Auto update is version(s) newer, and will not let me open xara unless a subscription is renewed. So Had to reinstall from CD again.
    How to get patch update: 12.8.1 ?
    sadicus - Win10 ● nvidia 32GB ● XDP17

  2. #2
    Join Date
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    Placitas, New Mexico, USA
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    Default Re: How to get patch update: 12.8.1 ?

    Hmm? Did you do Help > Check for Updates? Other than that you will need to get help from Xara support.

    There was an update to v15 (12 to 15?) but that is for users with an active 365 account and had to be downloaded from Magix I think instead of the automatic update.

  3. #3
    Join Date
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    Default Re: How to get patch update: 12.8.1 ?

    Quote Originally Posted by sadicus View Post
    Tech support is slow to answer so I'll ask here,
    New Computer, Xara Designer 12 installed from CD and need to update to version 12.8.1 (this was my current version before 365 subscription expired.)
    The Auto update is version(s) newer, and will not let me open xara unless a subscription is renewed. So Had to reinstall from CD again.
    How to get patch update: 12.8.1 ?
    Try the Xara website, Downloads > Previous Versions.
    Forget it, I just checked: The highest XDPX goes to is 12.4.1.
    Raise a ticket and ask Xara for a download link.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Feb 2007
    Location
    UK
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    21,283

    Default Re: How to get patch update: 12.8.1 ?

    you may have to stick with 12.4 ...

    the update service is a disgrace

    you can't get what you paid for, I was upgraded to a version I handn't paid for and was then locked out

    somebody somewhere can't organise crap in a cowfield

  5. #5
    Guest Guest

    Default Re: How to get patch update: 12.8.1 ?

    Quote Originally Posted by sadicus View Post
    The Auto update is version(s) newer,...
    Are you sure?
    My Xara Designer Pro X 12 is version 12.8.1.50861 (DL x64 Jul 24 2017) and claims to be up to date...

  6. #6
    Join Date
    Feb 2007
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    UK
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    Default Re: How to get patch update: 12.8.1 ?

    I read it as the OP cannot update to version 12.8 from the CD version , which is going to be earlier I would have thought.. certainly the download version on site for v12, is 12.4

    but I see what you mean - maybe the update is pushing ver15?
    Last edited by handrawn; 20 January 2018 at 10:37 AM.

  7. #7
    Join Date
    Apr 2012
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    Default Re: How to get patch update: 12.8.1 ?

    Try getting to V12.4.1. Then force a Help > Check for updates.

    Xara's update service should then spring into action.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  8. #8

    Default Re: How to get patch update: 12.8.1 ?

    Tech support did responded with a download link. thanks!
    sadicus - Win10 ● nvidia 32GB ● XDP17

  9. #9
    Join Date
    Feb 2007
    Location
    UK
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    Default Re: How to get patch update: 12.8.1 ?

    that's good

  10. #10

    Default Re: How to get patch update: 12.8.1 ?

    turns out I need 64bit:request patch update: 12.6.2
    sadicus - Win10 ● nvidia 32GB ● XDP17

 

 

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