Welcome to TalkGraphics.com
Results 1 to 4 of 4
  1. #1

    Default Can't see how to login in XDP support page to access opened ticket

    Hi,

    I'd appreciate help.
    I'd like to access some already opened tickets with Xara support.
    When I click in the email link provided by Xara support a webpage is launched with the highlight "Please log in to continue" (please, see attached snapshot).
    Nonetheless, I can't see how to login in XDP support page to access an opened ticket.
    Does anyone have any idea on how to perform such login?
    Thanks for assistance,
    Carlos

    Click image for larger version. 

Name:	screenshot_2018-01-08_n01.jpg 
Views:	124 
Size:	76.0 KB 
ID:	119795

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,503

    Default Re: Can't see how to login in XDP support page to access opened ticket

    I have sent a heads up to Xara. They should respond here today.

  3. #3

    Default Re: Can't see how to login in XDP support page to access opened ticket

    Many thanks for your usual attention Gary!

  4. #4
    Join Date
    Feb 2008
    Posts
    15

    Default Re: Can't see how to login in XDP support page to access opened ticket

    I too have come across this issue, apparently its all part of the migration to the Magix system and apparently they're working to fix it.

 

 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •