Bunkermentality, I am sorry to hear no progress from Xara with your problem getting your existing product to work.

I have checked your provide link and Xara still don't have a login section showing.
Perhaps support are all sitting round saying it's quiet here?

You flag up MX as your product here in TG but mention Web Designer 10 Premium.

Let's guess you chose the wrong installation file from:




Can you check and download the right one for your machine?

Next, if this downloads all right, run it and if you get to a position to select Custom, do so.
My suggestion is to change the default Xara folder to another location and try that.

Good luck,
Acorn