I have been using Web Designer 10 premium for many years. Just reently, on startup, I received an error message

"Installation folder may be damaged. Error code -1". I haven't explicitly done anything to change the configuration. To try and overcome this I did and full uninstall, then removed installation.ini, then reinstall with a fresh download. This makes no difference.

Seeking help from Xara I created a support ticket. Xara helpfully sent me a URL to view progress on the ticket https://support.xara.com/index.php?/.../SWZ-463-16603

When I follow this link I'm invited to login but a login button is not provided on the page.

I have a similar configuration on another PC and I used this to test the download install. On the other PC the installation works OK.

Does anyone have any ideas out there?

Thanks Paul
Win10 Home 10.0.16299 x64