Let me see if I can get someone from Xara to explain this. Will be Monday.
Gary W. Priester
gwpriester.com | eyetricks-3d-stereograms.com | eyeTricks on Facebook | eyeTricks on YouTube | eyeTricks on Instagram
when you go to the website via URL do you type www. before the domain or not - does it make a difference either way
is this happening in all browsers or just one/some
I'm not an expert, but I've seen similar and based on that, if you have a security certificate on your site [and presumably you do], it may not be configured the way the browser/validator[your AV] is expecting - if this is the case it is I think an issue at the host end... but like I said, I'm not an expert on website setup, just use 'em a lot
It appears that you are trying to visit a secure website (https://mysite.com) [note the 'S' at the end of https] that either doesn't have or a wrongly initiated security certificate.
Does your site have a security certificate?
Does your site request bank account or credit/debit card details without a security certificate?
Egg
Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host
thanks
sorta what I meant egg..
here's something you can try out of interest maybe[though you may get different results if not in uk]
type this into URL bar : capitaloneonline.co.uk
see what you get.... I get:
actual layout of message varies with browser - I'm slumming it with edge at the moment for technical reasons [darn meltdown]
NOTE: you have to type it in - if you copy and paste the system will add a / to the end and that works
it works if you type www. in front without the / at the end - just doesn't like the actual plain and simple domain
this is a major credit card company......
Hi Windjamer,
As Egg and handrawn has mentioned it looks like you are trying to access your website through a secure connection (https) when the website doesn't have a SSL certificate (or valid one).
Xara-Online unfortunately doesn't support SSL certification; this is something we have chased them for to implement.
Thanks
Rob
As a matter of interest this is what FF throws up for your link HD.
Egg
Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host
a variant
and that's what I based my first comment on from memory can't use fox at moment for reasons technical to do with the new add-on API/MS melddown update.. hey ho
You are right. I didn't type any prefix, but the browser added https, I guess by default, or perhaps the last site I visited was secure. When the "s" is deleted from the string the site opens correctly.
If I type www, the site also opens without the secure prefix, or the warning.
Thanks to Gary, Handrawn and Egg for your assistance.
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