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  1. #1
    Join Date
    Feb 2016
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    On Lake Couchiching near Orillia, Ontario
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    Default Warning when going to Xara-hosted site

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    When I go to my website directly from the URL bar, I get this warning. If I click on "View website" after publishing, it does not appear.

    Any thoughts?

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
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    Default Re: Warning when going to Xara-hosted site

    Let me see if I can get someone from Xara to explain this. Will be Monday.

  3. #3
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    Default Re: Warning when going to Xara-hosted site

    Quote Originally Posted by gwpriester View Post
    Let me see if I can get someone from Xara to explain this. Will be Monday.
    Thanks, Gary. I wouldn't want my users to get this, but I'm a long way from going live. No time crunch.

  4. #4
    Join Date
    Feb 2007
    Location
    UK
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    21,283

    Default Re: Warning when going to Xara-hosted site

    when you go to the website via URL do you type www. before the domain or not - does it make a difference either way

    is this happening in all browsers or just one/some

    I'm not an expert, but I've seen similar and based on that, if you have a security certificate on your site [and presumably you do], it may not be configured the way the browser/validator[your AV] is expecting - if this is the case it is I think an issue at the host end... but like I said, I'm not an expert on website setup, just use 'em a lot

  5. #5
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
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    21,895

    Default Re: Warning when going to Xara-hosted site

    It appears that you are trying to visit a secure website (https://mysite.com) [note the 'S' at the end of https] that either doesn't have or a wrongly initiated security certificate.
    Does your site have a security certificate?
    Does your site request bank account or credit/debit card details without a security certificate?
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  6. #6
    Join Date
    Feb 2007
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    UK
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    Default Re: Warning when going to Xara-hosted site

    thanks

    sorta what I meant egg..

    here's something you can try out of interest maybe[though you may get different results if not in uk]

    type this into URL bar : capitaloneonline.co.uk

    see what you get.... I get:

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    actual layout of message varies with browser - I'm slumming it with edge at the moment for technical reasons [darn meltdown]

    NOTE: you have to type it in - if you copy and paste the system will add a / to the end and that works

    it works if you type www. in front without the / at the end - just doesn't like the actual plain and simple domain

    this is a major credit card company......

  7. #7
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Warning when going to Xara-hosted site

    Hi Windjamer,

    As Egg and handrawn has mentioned it looks like you are trying to access your website through a secure connection (https) when the website doesn't have a SSL certificate (or valid one).

    Xara-Online unfortunately doesn't support SSL certification; this is something we have chased them for to implement.

    Thanks
    Rob

  8. #8
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
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    Default Re: Warning when going to Xara-hosted site

    As a matter of interest this is what FF throws up for your link HD.
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    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  9. #9
    Join Date
    Feb 2007
    Location
    UK
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    Default Re: Warning when going to Xara-hosted site

    a variant

    and that's what I based my first comment on from memory can't use fox at moment for reasons technical to do with the new add-on API/MS melddown update.. hey ho

  10. #10
    Join Date
    Feb 2016
    Location
    On Lake Couchiching near Orillia, Ontario
    Posts
    202

    Default Re: Warning when going to Xara-hosted site

    Quote Originally Posted by Rob-Xar View Post
    Hi Windjamer,

    As Egg and handrawn has mentioned it looks like you are trying to access your website through a secure connection (https) when the website doesn't have a SSL certificate (or valid one).

    Xara-Online unfortunately doesn't support SSL certification; this is something we have chased them for to implement.

    Thanks
    Rob
    You are right. I didn't type any prefix, but the browser added https, I guess by default, or perhaps the last site I visited was secure. When the "s" is deleted from the string the site opens correctly.

    If I type www, the site also opens without the secure prefix, or the warning.

    Thanks to Gary, Handrawn and Egg for your assistance.

 

 

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