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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,747

    Bug Unable to launch XP&GD10

    Dear Xara...

    i have an installed XP&GD10.
    It only gets as far as a background task and never opens.

    Further, if I have XDPX v15 or v12 open, these freeze.
    If I delete the background task, they work immediately.

    I was able to interwork with v11 but this also is frozen by the stalled XP&GD10.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,747

    Default Re: Unable to launch XP&GD10

    I have had a prompt reply from Xara and I will tackle this on my main PC when we are reunited.

    Thank you Xara,
    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,284

    Default Re: Unable to launch XP&GD10

    glad you got yours sorted - I got my activation issue sorted too - via a clean install of win-10... but it was still flouncy to begin with.. the activation service is flakey if you ask me

  4. #4
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,284

    Default Re: Unable to launch XP&GD10

    well I spoke too soon regarding ver 12 - but at least its sorted to ver 12.4 if not 12.6 and i don't think I'll notice the difference on a backup machine

    but now I have an issue similar to you with ver 11 - which freezes at activation stage [dosn't freeze other xara programs] - this getting really tiresomeClick image for larger version. 

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  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,747

    Default Re: Unable to launch XP&GD10

    Quote Originally Posted by Acorn View Post
    I have had a prompt reply from Xara and I will tackle this on my main PC when we are reunited.
    Thank you Xara,
    Acorn
    I followed the separate guidance and achieved nothing. A major Windows update got in the way so back to square one.

    Version of different Xara products ought not to interfere with each other and require Windows Registry changes.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,284

    Default Re: Unable to launch XP&GD10

    I got mine sorted by 'double de-clutching' the activation... not noticed any interference between versions but I have not had v15 and v10 installed together... I hope you do get it sorted too

 

 

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