File > Export Website... then browser to the folder on your desktop.
Xara is a small company and most take the holiday off so you probably will not hear back until Tuesday.
My screen shot show the contents of my wife's website exported to a folder on my desktop. So all of these files and folders get uploaded to your root directory. In my case the sub-folder is called public_html
By default your index page will export as index.htm. I prefer index.html but it really does not make a difference.
If the browser goes to yourwebsite.com and finds an index.htm page in the root directory then it automatically loads this file.
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