Not able to view/download content catalog in Xara Photo & Graphic Designer 15

[vikasg1970]

I have purchased the Xara Photo & Graphic Designer 15 today. I am not able to download the content catalog. The message I receive is explained in the screenshot. I have tried to run the programme as Administrator, but no avail. Any solutions?

[gwpriester]

Welcome to TalkGraphics

You do have an open internet connection?

And it is always good to close the program and reboot your computer and see if the problem resolves itself.

I think you can also try going to that link directly. I'm not sure but Acorn will know when he reads this post.

[Acorn]

It is possible that the MAGIX/XARA servers were having a off-time.
I have just downloaded v15 and have downloaded all of the On-line Content Catalogue into my Local designs gallery.
The Web interface http://downloadsv15.xara.com/web/cat...ex.html?v=15.0 seems fully accessible. You cannot use this to download into Xara, you must use Insert > From Content Catalogue.

You might get such an error if you are blocking JavaScript.

Acorn

[Rob-Xar]

This error also appears when IE is out of date. If you update your IE through the normal windows update channels it *should* fix the problem.

Thanks
Rob

[vikasg1970]

Yes Rob. The reason was IE. I updated it to version 11 and now I am able to download the content. So problem resolved.
It was my first visit to talkgraphics forum and found that the help from the members is really great and quick.
Really thankful to all of you.

Warm Regards

Vikas