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[sevenate9]

I can't find where to register on Xara? Do you have the link for account registration? This is where I try to login using my Magix account https://support.xara.com/index.php?/Base/User/Login. but it doesnt accept my login.

[handrawn]

to register you would need to go to www.xara.com/uk/servicecenter/ [if you are in the US you may need to put 'us' instaed of uk' and ditto 'eu' if in EU but not UK]

choose 'I don't have a login and want to sign in'

likely you will need a different email from the one you currently use for magix - actaully before you do any of this, if you haven't already you can try resetting your magix password by first clicking the 'I forgot my password ' link

[sevenate9]

That is the same login page that I have been using.

[handrawn]

then I am sorry - I dio not understand

if you have a magix login, you can login on this page with it - hev to ask: you can log onto magix with it I presume?

EDIT - and it's not the same page you said you were trying to log into before...

[sevenate9]

I can login to Magix but not on the xara support site where I can raise the ticket. When I login to Magix to request support it directs me back to xara support site, which is really frustrating. I just want to raise a ticket to them.

[gwpriester]

sevenate9 - I have sent a heads up to Xara to check this thread. But as it is the Christmas / New Years Holiday not sure if we will get a quick response. But check back.

[handrawn]

thanks Gary

@sevenate9 - when you say you have a magix account - is that because you bought a magix product? I'm not sure that free webhosting, for example, counts

[sevenate9]

I have Web Designer Premium which I guess is now a Magix software. It is registered on magix as well but when i try to get support it directs it to support.xara.com

[handrawn]

guess have to wait for Xara to get back.. sorry

[sevenate9]

No worries. Appreciate all the help guys!!! Hopefully everything will get sorted out for me and steve.