Content Catalog Same As Trial

[srgresham]

I bought and registered Web Designer Premium after testing the trial version and still have only the trial content. All the premium content is still greyed out. I have read all the threads in this forum and tried all the suggestions to no avail. I'm in the USA and bought the product through Magix as required and it shows as registered both online and in the program. I can login to the Xara website but I can't login to Xara's support. This is somewhat annoying since I can login to both sites with the same username and password but can't get support. What is my next step?

Steve

[Boy]

You need to do two things to download contents:
1. Go to Help/Download content installer & Pan Studio and run the .exe files.
2. Open the Local Designs gallery and right-click each of six main folders and select "Download All".

Depending on the speed of your Internet connection, downloading might take some time.

[srgresham]

Already ran "Download Content Installer" and I don't know what Pan Studio is. "Download All" in the Local Designs gallery doesn't give me anything but the free samples.

[Boy]

Try this: close the program and right-click the program icon and select "Run as administrator". Next try again to download/install contents.

[srgresham]

As I said, I've read all the other threads on this subject. I've tried that, I've turned off virus and firewall when installing. I uninstalled the trial version, used a registry cleaner to remove the remnants and reinstalled the full version. Everything is updated and registered. What next?

Steve

[Boy]

Do you have access to the Online Content Catalog (Shift+Alt+I)?