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  1. #1
    Join Date
    Oct 2017
    Posts
    14

    Default Popup on iPhone - swipe makes close the pop-up

    Webdesigner 11 premium:

    On iPhone a swipe of a pop-up is read as a tap (and closes the pop-up unwanted). Once the screen is touched for swipe the pop-up closes in stead of scrolling down or up.

    Does anyone know a solution for this behaviour?

    Many thanks.

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    34,190

    Default Re: Popup on iPhone - swipe makes close the pop-up

    In the Page & Layout Gallery, right click on the pop-up layer and select Layer Properties.

    In the Pop-up Settings tab un-check Close pop-up automatically.

    This requires the pop up to be closed by clicking the small X icon that is enabled with this setting.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  3. #3
    Join Date
    Oct 2017
    Posts
    14

    Default Re: Popup on iPhone - swipe makes close the pop-up

    Thank you for your reply. However this is a solution I don't want visitors to go up to the right top of the pop-up. Intead I want them to click anywhere to close. This works well on Android but not on iOS. In iOS 'swipe' is recognised as 'tap'. It seems to be a bug. Thanks anyway for your help.

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    34,190

    Default Re: Popup on iPhone - swipe makes close the pop-up

    OK Here's another solution. Create a close layer button or icon, add the name popup:close (click the yellow names tag icon at the top of the screen, enter the text popup:close and press Add then Close).

    When the visitor taps the button the layer closes. See this page on your iPhone http://gwpriester.xara.hosting/popup-close/
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  5. #5
    Join Date
    Oct 2017
    Posts
    14

    Default Re: Popup on iPhone - swipe makes close the pop-up

    Thanks a lot. I will spend time making this work.

  6. #6
    Join Date
    Oct 2017
    Posts
    14

    Default Re: Popup on iPhone - swipe makes close the pop-up

    The pop-up test for iPhone (http://gwpriester.xara.hosting/popup-close) is not working correct on iPhone. When I swipe the screen the pop-up closes. Tested on iOS 11.03.15A432 on Safari and Firefox for iPhone. All latest versions. This is a bug in Xara and I will be very happy if it is fixed with an update. Does Xara knows?

  7. #7
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    34,190

    Default Re: Popup on iPhone - swipe makes close the pop-up

    I think I passed this along to them but I will do it again just in case.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  8. #8
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    603

    Default Re: Popup on iPhone - swipe makes close the pop-up

    Hi,

    It looks like this has been logged as a bug but not fixed currently. I have added your forum thread to the bug report also to try and push up the priority.

    Many thanks
    Rob

  9. #9
    Join Date
    Oct 2017
    Posts
    14

    Default Re: Popup on iPhone - swipe makes close the pop-up

    Thank you. Unfortunately still no update for Xara Web Designer 11 premium. Any suggestion for a work-around? Does the new version (12) has the same bug? I'm having serious problems with customers not able to visit the site correctly.

    Thanks for high priority. Ron

  10. #10
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    34,190

    Default Re: Popup on iPhone - swipe makes close the pop-up

    I think this is the same in v 12. The only work-arounds are the two I suggested I believe.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






 

 

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