Popup on iPhone - swipe makes close the pop-up

[dreamweaver5]

Webdesigner 11 premium:

On iPhone a swipe of a pop-up is read as a tap (and closes the pop-up unwanted). Once the screen is touched for swipe the pop-up closes in stead of scrolling down or up.

Does anyone know a solution for this behaviour?

Many thanks.

[gwpriester]

In the Page & Layout Gallery, right click on the pop-up layer and select Layer Properties.

In the Pop-up Settings tab un-check Close pop-up automatically.

This requires the pop up to be closed by clicking the small X icon that is enabled with this setting.

[dreamweaver5]

Thank you for your reply. However this is a solution I don't want visitors to go up to the right top of the pop-up. Intead I want them to click anywhere to close. This works well on Android but not on iOS. In iOS 'swipe' is recognised as 'tap'. It seems to be a bug. Thanks anyway for your help.

[gwpriester]

OK Here's another solution. Create a close layer button or icon, add the name popup:close (click the yellow names tag icon at the top of the screen, enter the text popup:close and press Add then Close).

When the visitor taps the button the layer closes. See this page on your iPhone http://gwpriester.xara.hosting/popup-close/

[dreamweaver5]

Thanks a lot. I will spend time making this work.

[dreamweaver5]

The pop-up test for iPhone (http://gwpriester.xara.hosting/popup-close) is not working correct on iPhone. When I swipe the screen the pop-up closes. Tested on iOS 11.03.15A432 on Safari and Firefox for iPhone. All latest versions. This is a bug in Xara and I will be very happy if it is fixed with an update. Does Xara knows?

[gwpriester]

I think I passed this along to them but I will do it again just in case.

[Rob-Xar]

Hi,

It looks like this has been logged as a bug but not fixed currently. I have added your forum thread to the bug report also to try and push up the priority.

Many thanks
Rob

[dreamweaver5]

Thank you. Unfortunately still no update for Xara Web Designer 11 premium. Any suggestion for a work-around? Does the new version (12) has the same bug? I'm having serious problems with customers not able to visit the site correctly.

Thanks for high priority. Ron

[gwpriester]

I think this is the same in v 12. The only work-arounds are the two I suggested I believe.