Hi Rixar,
I have no problem keeping this thread up :) you can always message me if you have a ticket that's not getting an answer. One of my colleagues is on holiday which I'm covering so apologies if there is any delay.
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Re: How does one get one's support ticket read and answered by Xara?
Hi Rixar,
I have no problem keeping this thread up :) you can always message me if you have a ticket that's not getting an answer. One of my colleagues is on holiday which I'm covering so apologies if there is any delay.
Member
Re: How does one get one's support ticket read and answered by Xara?
I would like to somehow correspond please... The ticket number is (indirectly) #LLU-112-84140. It was partially answered last Friday, which I appreciate. My follow-ups since then on the unanswered portion have not yet yielded a response. Perhaps it's an internal office matter that awaits a reply from higher up divisions first. Hopefully that answer has reached the support desk by now though.
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Re: How does one get one's support ticket read and answered by Xara?
Xara has responded and effectively. I am satisfied and glad to be a longstanding Xara customer. :-)
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