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  1. #1
    Join Date
    Aug 2017
    Posts
    1

    Default Can not update Xara Web Designer Premium

    Keep getting the following message:

    Automatic check failed
    The update has been checked and is corrupt. Installation has been cancelled.
    Do you want to restart the update process?

    I've tried restarting the update process, but, keep getting the same message.

    This is installed on Win 10
    I am running it as Admin on 64 bit
    I have uninstalled and re-installed
    Any thoughts on what I can do to correct this?

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Default Re: Can not update Xara Web Designer Premium

    Quote Originally Posted by dawebman View Post
    Keep getting the following message:

    Automatic check failed
    The update has been checked and is corrupt. Installation has been cancelled.
    Do you want to restart the update process?

    I've tried restarting the update process, but, keep getting the same message.

    This is installed on Win 10
    I am running it as Admin on 64 bit
    I have uninstalled and re-installed
    Any thoughts on what I can do to correct this?
    This can be quite perverse but I have had problems like this in the past and it was my firewall once and on another it was a wireless mouse! Try downloading the 32-bit version and see if that works.

    Xara tries to make it simple by updating from the application but every fail then requires another download. Try downloading direct form Xara's site when you application is not open.

    Good luck,
    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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