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  1. #1
    Join Date
    Oct 2016
    Posts
    3

    Default An unknown png error has occurred

    I have created a website in Xara Designer Pro 12, then train my computer and did a backup of the file .xar but not from the folder where were hosted all files. What can I do to open the archivo.xar and be able to edit my website?

  2. #2
    Join Date
    Feb 2001
    Location
    Surrey, BC, Canada
    Posts
    2,379

    Default Re: An unknown png error has occurred

    Try going to Backups folder ...there may be a backup file saved there..but may not have the latest file
    Jim
    Intel i7-2600 processor 3.4GH, Windows 10 64Bit, 12GB Memory, Geforce 960 2Gb graphics card

  3. #3
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: An unknown png error has occurred

    Welcome to TalkGraphics

    Do a search in File Explorer for archivo.xar That is the quickest way.

    Or create page and do File > Save As... and see what directory the save defaults to. You will probably discover your archivo.xar file in that location.

  4. #4

    Default Re: An unknown png error has occurred

    Hi,
    I have the same problem Unknown PNG error has occured
    i already found a back up file and renamed it this worked fine.
    i keep getting the pop up upgrade and install now to upgrade pop up
    i just want to continue using Xara Pro X 17 without having to pay $129 for the upgrade
    and it is so far impossible to stop these annoying upgrade pop ups?
    now the Unknown PNG error has occured has returned making it impossible to open my file .xar
    this has happened twice now where i have to find a back up and rename it to open it?
    There is a serious problem here?
    I have contacted Magix about this but it can take several days before they answer?
    Anyone else having this problem and know how to fix it?
    its almost like i am being forced to upgrade or else!!
    Kind regards
    Condor

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,747

    Default Re: An unknown png error has occurred

    @condor365, your ask here needs to be in a new thread as it is unrelated to the original.
    No one will notice and will be confused.

    Please raise one now.

    The nag for renewal is totally separate to your Unknown PNG problem. Xara and Magix do not throw up errors to force anyone to renew.

    Try https://www.talkgraphics.com/showthr...r-has-occurred.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6

    Default Re: An unknown png error has occurred

    Hi Acorn,
    Thanks just did that after i realised this fact many thanks,
    Condor

 

 

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