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  1. #1
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    877

    Default Google can't find sitemap

    I've uploaded the WD sitemap file to both the root as well as the public_html folders, but when I run a test in webmaster tools I get a 404 not found error.
    Can anyone help?

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,822

    Default Re: Google can't find sitemap

    Quote Originally Posted by letsgofishing View Post
    I've uploaded the WD sitemap file to both the root as well as the public_html folders, but when I run a test in webmaster tools I get a 404 not found error.
    Can anyone help?
    I assume you have registered your site as a Property with Google's WebMaster Search console.
    Have you checked against https://support.google.com/webmaster...topic=4581190?
    Have you got the full URL path correct? You can get the detail with Xara's Control Centre access or a FTP viewer.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    877

    Default Re: Google can't find sitemap

    Yup - property registered and checked that topic.
    AFAIK (using FileZilla,) can only upload to 2 possible locations - the root and the public_html folders.....?

  4. #4

    Default Re: Google can't find sitemap

    public_html is the one, have you tried visiting it in a browser?

  5. #5
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    877

    Default Re: Google can't find sitemap

    Really weird - type in www.deskleineibst.com/public_html and I get a 404!
    All the Xara WD files are in that folder and the site works perfectly - so how come I get a 404?
    Typed in www.deskleineibst.com/sitemap.xml and it's there but www.deskleineibst.com/public_html/sitemap.xml and I get a 404
    Very frustrating

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,822

    Default Re: Google can't find sitemap

    Quote Originally Posted by letsgofishing View Post
    Really weird - type in www.deskleineibst.com/public_html and I get a 404!
    All the Xara WD files are in that folder and the site works perfectly - so how come I get a 404?
    Typed in www.deskleineibst.com/sitemap.xml and it's there but www.deskleineibst.com/public_html/sitemap.xml and I get a 404
    Very frustrating
    www.deskleineibst.com/public_html is never published hence the 404. The sitemap seems good so I don't know.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  7. #7

    Default Re: Google can't find sitemap

    Quote Originally Posted by letsgofishing View Post
    Really weird - type in www.deskleineibst.com/public_html and I get a 404!
    All the Xara WD files are in that folder and the site works perfectly - so how come I get a 404?
    Typed in www.deskleineibst.com/sitemap.xml and it's there but www.deskleineibst.com/public_html/sitemap.xml and I get a 404
    Very frustrating
    Thats correct. public_html is a folder that the publicly visible html files etc. of your website are stored in. you never include it in a url!

  8. #8

    Default Re: Google can't find sitemap

    I will post a fresh thread to explain about folders as I think this subject often crops up and causes confusion.

  9. #9
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,917

    Default Re: Google can't find sitemap

    Sculptex is correct. For example:

    http://www.deskleineibst.com/sitemap.xml

    http://www.deskleineibst.com

    works perfectly.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  10. #10
    Join Date
    Oct 2010
    Location
    South Africa
    Posts
    877

    Default Re: Google can't find sitemap

    Thanks for your posts Acorn, Scupltex and Egg
    When you design a website for a client and register the site with google and upload a site map - have you ever had any problems?

 

 

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