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  1. #11
    Join Date
    Jun 2002
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    Default Re: Designer Pro X11 64bit - Print Bug?

    How about trying "HP Print and Scan Doctor Utility" on the same page. It quite a small utility and it may solve your problem. Someone made the suggestion of printing from another application and if I was in your shoes I would try M/S Word or another 64 bit programme. Doing it from Illy is so different from other programmes the way it uses the printer driver and I think it was CS5 before they fully supported 64 bit.
    Last edited by Albacore; 25 July 2017 at 11:13 AM.
    Design is thinking made visual.

  2. #12
    Join Date
    Jun 2009
    Location
    Reading. UK
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    6,970

    Default Re: Designer Pro X11 64bit - Print Bug?

    Printer Driver looks OK in MS Word.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  3. #13
    Join Date
    Feb 2007
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    UK
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    Default Re: Designer Pro X11 64bit - Print Bug?

    again, is your word 64bit - mine isn't as I can tell from looking at task manager.....

    Click image for larger version. 

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  4. #14
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    Default Re: Designer Pro X11 64bit - Print Bug?

    No messing now, if other 64 bit programmes work, just raise a ticket with Xara. Users like us don't know how each programme links to the printer drivers leave to the professionals!
    Design is thinking made visual.

  5. #15
    Join Date
    Feb 2007
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    UK
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    Default Re: Designer Pro X11 64bit - Print Bug?

    it dosn't work with rik's affinity which is 64bit [affinity doesn't even have a 32bit version]

    the only evidence I have seen of it working with a 64bit program [as rik hasn't confirmed re his illustrator/word] is in the other thread, where it works with dxp10, but it may not be exactly the same problem there of course, just looks the same

  6. #16
    Join Date
    Jun 2009
    Location
    Reading. UK
    Posts
    6,970

    Default Re: Designer Pro X11 64bit - Print Bug?

    Quote Originally Posted by handrawn View Post
    again, is your word 64bit - mine isn't as I can tell from looking at task manager.....

    Click image for larger version. 

Name:	2017-07-25 20_31_54-Designer Pro X11 64bit - Print Bug_.png 
Views:	116 
Size:	34.6 KB 
ID:	118466
    Unfortunately, Steve.
    My MS Word is 32bit.
    That's why, probably, the printer driver is OK.

    So, it still seems to be a 64bit issue.

    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  7. #17
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,283

    Default Re: Designer Pro X11 64bit - Print Bug?

    well I agree with albacore about raising a support ticket... he's right about us only being able to guess unless its something relatively obvious based on experience

 

 

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